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Ratings and Reviews

25 Ratings with 3 Comments

  • Excellent
    16
  • Great
    1
  • Good
    2
  • Poor
    2
  • Bad
    4
  • Excellent
    16
  • Great
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  • Good
    2
  • Poor
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  • Bad
    4

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
13.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 25 Ratings with 3 Comments

5.0 Rating

July 3rd, 2017

Very knowledgeable! He took his time. Dr. Nelson, had already reviewed my husbands history before he came into the exam room. Dr. Nelson took his time. He answered our questions. Highly recommend!

Wait time
10 minutes
Easy Appointment
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Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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1.0 Rating

March 25th, 2015

I enjoyed the visit with Dr. Nelson. He was very informative and took time to explain my situation.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 20th, 2013

Terrible Doctor - Money Hungry - Not Patient Care

Shawn Nelson is a terrible doctor. He saw me 7-8 years ago. diagnosed me by just asking me a couple of questions. He never ran any tests, no MRI's, no blood work. NOTHING. My diagnosis was a serious matter. I have a nerve condition that he said over the counter pain medicine is all that would help it. BULL - this cranial nerve condition has a very high suicide rate because of the pain involved and ultimately later in years requires surgery. He never ever followed up with me in 7 years. If I needed a refill for Lyrica I was sent to a Nurse Practitioner in Kingsport. Really? A glorified Nurse? Why I waited as long as I did and suffered I have no idea but I now went to a REAL Neurologist and the first thing he did is take blood work and schedule a MRI which I had this morning. This is what is called treating a patient. Shawn does not care. He just wants the money. I was in pain prior to this new doctor and I called explaining I was in severe pain to Nelsons office (which I had never done ever) and needed to get in. They set me a appointment a month and a half away. When I called to cancel the appointment and told the girl why. You could tell she could have cared less. Forget Shawn Nelson. Take my word for it. Do not go to this doctor if you are having issues go to anyone than him.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 8th, 2017

5.0 Rating

July 3rd, 2017

4.0 Rating

March 28th, 2017

5.0 Rating

January 30th, 2017

5.0 Rating

January 29th, 2017

5.0 Rating

November 2nd, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

April 13th, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 28th, 2016

5.0 Rating

February 29th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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