Dr. Shelby Wyll MD Patient Reviews

  • Ophthalmology Garland, TX

Overall Rating

3.9
  • 13 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.1)

13 Patient Reviews

  • Excellent
    54%
  • Great
    8%
  • Good
    15%
  • Poor
    8%
  • Bad
    15%
  • Friendly Staff
  • Promptness
  • Wait Time 44.2 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

3.7 of 5
September 9th, 2012
good doctor
Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I like dr.Wyll,i believe he is an excellent eye doctor,he could improve on his bed side manners,and the waite is very long.Over all I would recommend him highly,especially for cataract surgery.On my surgery he did great,I had crystal lens done,and I love them,I can see so good like I never wore glasses. And I'am 69 years old. New lease on life!!
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1.0 of 5
February 3rd, 2012
No
Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I went for contacts. He humiliated me in front of his staff and even people in the waiting room with some of his remarks about a previous eye surgery. The receptionist under her breath apologized as I left.I never went back, but was still billed.
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3.7 of 5
February 18th, 2011
Moody
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Seems to know what he is doing and well qualified. The only problem is he seems to be a very moody person.
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1.0 of 5
May 17th, 2010
Will NOT be going back!
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
I had a bad experience there and will NOT return. Front office staff lacked personality. NO greeting, NO smile, NOTHING! It seemed as if it was a burden to see to me.The only plus side was one nurse, I hate that I didn't get her name, but she was definitely a diamond in the ruff! I can truly say that I really felt discriminated against. I had never felt so bad in a Doctor's office before!And the Dr. really had no bed-side-manners at all. He just came off as rude and careless.Back to the Front Desk personnel...after I paid I was not even thanked properly. All I got was the receptionist saying "Thanks Mrs. ------ under her breath, not even making eye contact and twisting her mouth as if it hurt to say it. To make matters worse...I had my eyes dilated and had to walk out (with 3 kids in tow) and come back in and ASK for dark glasses because I could not see due to the bright glare outdoors.Did I mention that my appointment was at 2pm, I even arrived early, and I did not leave until a couple of minutes before 4pm? 2 HOURS! Never in my life have I waited this long for an eye appointment.PLEASE Check out the reviews of Doctors you plan on seeing and go from there. I usually check, but just didn't this time...I will not be making this mistake again!
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5.0 of 5
February 7th, 2017
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5.0 of 5
January 31st, 2017
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5.0 of 5
October 16th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
August 27th, 2015
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5.0 of 5
June 22nd, 2015

5.0 of 5
May 8th, 2015
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5.0 of 5
July 7th, 2014

5.0 of 5
June 27th, 2014
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