Dr. Shelley Dawn Shoun

Inattentive to client and client's needs

I recommend her to everyone! She was my OBGYN for both my children & any future children i might have. Shes so caring and actually explains everything to you. I wouldn't choose anyone else to have the experience of delivering my babies!

Dr. Shoun was thorough and listened carefully to my concerns.

She delivered my son and I really couldn't have asked for a better Doctor. Her nurse is really sweet as well.

My wife and I had a bad experience with Dr. Shoun. So much so that we changed doctors mid-pregnancy. The difference between Dr. Shoun and our new doctor is night and day. Here are the difficulties we had with Dr. Shoun: -We got blindsided with a $1400 bill for a genetic test that we did not request or need. (Neither of us have a family history of cystic fibrosis, thank you.) -The nurse did NOT run tests on my wife that we requested. -The only form my wife signed agree to be charged (at most) $400. After receiving no help from Dr. Shoun's office, we worked with an administrator, Samantha, and she reduced the bill. (Thank you Samantha!) -Dr. Shoun's availability is limited. (Other doctors have much more availability) -Some of the office staff was very difficult to work with even before we were hit with the $1400 bill. We are fairly certain that one assistant and one nurse were dishonest with us. To be fair these are the good things about Dr. Shoun: -One of the office staff… (Natalie?) was very sympathetic. She really was. -All the quotes about prayer and the crosses on her office walls were very inspirational.

Great bedside manner! Dr. Shoun answered all my questions at each visit. Her staff was awesome at returning my calls by the end of every day. Anytime I needed to rearrange my appointment there was always availability. Love that I get in and out of my appointments with ease. Overall, great place to go for my prenatal care. Definitely recommend her for all my friends having babies.

I loved her she was great awesome I would send anyone to her she helped listened an if I was to have another I would prefer her the nurses was freaking out because my daughter cord was around her neck m in Dr. Shoun came in there like.move it move it move it she's awesome

I had the worse experience with Dr. Shoun. They routinely made me wait 30-45 mins past my appt time, the nurse was incredibly rude and sent my refill to the wrong pharmacy 3 times, forgot to order a progesterone re-check on my baby until I reminded them (even though I am a high-risk pregnancy due to multiple miscarriages), and then there was the billing nightmare. They ordered over 20 lab tests before they even knew if my insurance would cover them. When I asked the nurse if I could talk to their billing dept, she first told me that she did all the billing and was back-logged and did not have time, then she changed stories on a separate occasion and said she knew nothing about billing. Meanwhile- I now have $3,000 in lab fees that I only consented to part of. One of the tests I did not consent to or know about was a drug test, which I found incredibly insulting. I would avoid Dr. Shoun and Harvard Family Physicians at all costs.

I have been going to Dr. Shaun since my Dr passed away. She has great bedside manners and always makes you feel that any question you have is important. I had problems getting pregnant for years and she was able to help me find out what was wrong and throughout my pregnancy was great. She is by far the greatest Ob that I have had so far. Very Thankful!!

Very nice doctor,was genuinely concerned when I advised her of some issues I am having with my monthly cycle.My only minor complaint is the wait time once I was taken to the exam room. I sat there a good twenty minutes waiting for her to come do my exam. Other than that,a very pleasant experience.