Dr. Shelton Hines MD Patient Reviews

  • General Practice Buena Park, CA

Overall Rating

  • 6 patient ratings
  • 1 comment

Last 12 months:

3.8 (+ 0.7)

6 Patient Reviews

  • Excellent
  • Great
  • Good
  • Poor
  • Bad
  • Friendly Staff
  • Promptness
  • Wait Time 5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 6 reviews

1.0 of 5
October 16th, 2016
Poor Manners
Wait time
5 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Shelton Rene Hines walked into the room, introduced himself in a firm tone and did not introduce himself to me the husband in the room. He immediately picked up the phone to call an interpreter with the assumption that we did not speak any english. I spoke up and tried to provide him with the information on why we were in the office and he told me to not speak and wanted to hear from my wife. My wife has Alzheimer's and he did not remember her or review the medical history before walking into the room. He has been her doctor for the past 3 months. He did not know any information about our neurology referrals nor did he want to research any information. Thankfully I brought my wife's medical binder with us. Our pharmacy called his office to refill Meds and he instructed the pharmacy that "I am not the patient's physician." He has been treating my wife for the past 3 months since the last doctor left the practice. I do no feel that this provider still has the compassion or desire to help patients nor I have any confidence that he is a competent doctor. I urge people to request a second opinion or a chaperone be present with seeking treatment from this provider.
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5.0 of 5
April 3rd, 2017
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5.0 of 5
March 2nd, 2017
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4.0 of 5
March 2nd, 2017
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1.0 of 5
November 30th, 2014
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2.3 of 5
October 12th, 2014
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