Dr. Sheryl Hasegawa DO Patient Reviews

  • Family Medicine Bay City, MI

Overall Rating

3.8
  • 34 patient ratings
  • 4 comments

Last 12 months:

3.3 (-0.5)

34 Patient Reviews

  • Excellent
    50%
  • Great
    18%
  • Good
    6%
  • Poor
    18%
  • Bad
    9%
  • Wait Time 18.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

2.0 of 5
April 29th, 2017
Physician Assistants Always
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Too busy to see all her patients and always steered to her Physician Assistants unless you're willing to wait much longer. Twice received the wrong medication prescriptions by her assistants that were noted in my original medical records that were "stored" in "basement storage" and not listed on their computer. Missed diagnosed for strep throat on another occasion.
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4.0 of 5
July 14th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I love Dr. Hasegawa. She is very thorough and takes her time to go over everything with me. However, the staff can be very rude. Especially over the phone. When I have to call for something they act like I am really putting them out. Don't they understand without the patients they would have no job? Their bad attitude is also a reflection on Dr. Hasegawa. On hold waiting time is sometimes outrageous too. I've gotten tired of waiting and had to hang up. That is ridiculous. I've never been in the office at any given time where it's been so busy that people have to be put on hold for that long.
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5.0 of 5
May 6th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Staff was very courteous. Very short wait to be seen by physician. Physician was not rushed and allowed me to ask questions.
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5.0 of 5
May 16th, 2010
Highly recommended
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Hasegawa is rated one of the best in my opinion. I have been seeing her for 12 years and feel she should be recommended to everyone.
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5.0 of 5
June 7th, 2017
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4.0 of 5
June 6th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.0 of 5
April 29th, 2017
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2.0 of 5
April 29th, 2017
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5.0 of 5
April 10th, 2017
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5.0 of 5
December 12th, 2016
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1.0 of 5
July 6th, 2016
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4.0 of 5
June 8th, 2016

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