Overall Review

3.9
  • 27 patient ratings
  • 3 comments

Last 12 months:

3.2 (-0.7)

3 Patient Reviews

  • Highly Satisfied
    52%
  • Satisfied
    19%
  • Neutral
    7%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    11%
  • Wait Time 16 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

4.0 of 5
July 14th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I love Dr. Hasegawa. She is very thorough and takes her time to go over everything with me. However, the staff can be very rude. Especially over the phone. When I have to call for something they act like I am really putting them out. Don't they understand without the patients they would have no job? Their bad attitude is also a reflection on Dr. Hasegawa. On hold waiting time is sometimes outrageous too. I've gotten tired of waiting and had to hang up. That is ridiculous. I've never been in the office at any given time where it's been so busy that people have to be put on hold for that long.
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5.0 of 5
May 6th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Staff was very courteous. Very short wait to be seen by physician. Physician was not rushed and allowed me to ask questions.
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5.0 of 5
May 16th, 2010
Highly recommended
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Hasegawa is rated one of the best in my opinion. I have been seeing her for 12 years and feel she should be recommended to everyone.
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