- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
Share Your Experience
Have you seen Dr. Shirley Tsong?
October 30th, 2015
February 20th, 2013Never go anywhere else!
Dr Tsong feels like a friend when she comes into the exam room and quickly puts me at ease. Despite the vulnerbility that goes along with a usual exam, Dr Tsong is quick to distract me with chit chat and is always extremely gentle. All the doctors there are equally kind and caring. The staff is friendly,sensitive and love their roles in their patient's pregnancies. For my third pregnancy,I lived more than 20 miles away and still never wanted to change practices for someone more local. Never more than a 10 minute wait and all my questions are always answered no matter how many I have.
June 19th, 2011Terrible Staff
While the doctor is wonderful, the staff is terrible and rude. Unwilling to listen and discuss insurance despite claim forms being presented with clear instructions on how to file. The staff told me I was only in there as a favor to another doctor in the building. Implying that my value as a patient was not as high as someone who had scheduled normally.Both when waiting/signing in and afterwards when dealing with the insurance staff I was frustrated and disappointed as someone who has worked in the service industry for over a decade. Clearly unwilling to go the extra mile despite great doctors.
December 1st, 2016
October 19th, 2016
July 27th, 2016
March 17th, 2016
August 21st, 2015
July 2nd, 2015
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