Dr. Shirley Tsong MD Patient Reviews

  • Obstetrics and Gynecology Hazlet, NJ

Overall Rating

4.2
  • 21 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.8)

3 Patient Reviews

  • Highly Satisfied
    71%
  • Satisfied
    10%
  • Neutral
    0%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    10%
  • Wait Time 11.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
October 30th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I love her, she is sweet and makes me feel comfortable.
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5.0 of 5
February 20th, 2013
Never go anywhere else!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Tsong feels like a friend when she comes into the exam room and quickly puts me at ease. Despite the vulnerbility that goes along with a usual exam, Dr Tsong is quick to distract me with chit chat and is always extremely gentle. All the doctors there are equally kind and caring. The staff is friendly,sensitive and love their roles in their patient's pregnancies. For my third pregnancy,I lived more than 20 miles away and still never wanted to change practices for someone more local. Never more than a 10 minute wait and all my questions are always answered no matter how many I have.
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2.0 of 5
June 19th, 2011
Terrible Staff
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
While the doctor is wonderful, the staff is terrible and rude. Unwilling to listen and discuss insurance despite claim forms being presented with clear instructions on how to file. The staff told me I was only in there as a favor to another doctor in the building. Implying that my value as a patient was not as high as someone who had scheduled normally.Both when waiting/signing in and afterwards when dealing with the insurance staff I was frustrated and disappointed as someone who has worked in the service industry for over a decade. Clearly unwilling to go the extra mile despite great doctors.
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