Dr. Shiva Lam MD Patient Reviews

Overall Review

3.9
  • 22 patient ratings
  • 5 reviews

Last 12 months:

4.3 (+ 0.4)

5 Patient Reviews

  • Highly Satisfied
    59%
  • Satisfied
    9%
  • Neutral
    9%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    18%
  • Wait Time 8.9 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
June 4th, 2013
Excellent doc, best psychiatrist I've ever been to!
Wait time
5 minutes
Dr. Lam was probably one of the best doctors I've been to in a while. He's calming, patient, and a great listener. I suffered from severe depression a few months back, but after seeing Dr. Lam a few times, my life has been turned completely right side up. I highly recommend seeing this doctor, he was truly a lifesaver!
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5.0 of 5
July 12th, 2011
The Best Doctor in the Area
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor Shiva Lam has cared for my son like a father. My wife and I are very pleased with this psychiatrist. He is very competent and knowledgeable.
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5.0 of 5
June 9th, 2011
The best doc EVER!!!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lam is a wonderful, caring individual. He truly changed my life for the better.
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1.0 of 5
April 20th, 2009
Unprofessional
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Delays in obtaining medications!Very limited office hours.Office was locked on a Monday, when I went to pick up a perscription. No "closed" sign, just no one available. Does not file claims for office visits with insurance timely, and informs patient insurance denys claim!
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1.0 of 5
October 29th, 2008
NOT IMPRESSED!
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
My son was seen by Dr. Lam while he was at Shoal Creek Hospital. He ordered an EEG test on him, and we anxiously waited a month to find out the results of his EEG, which we were told that we would learn at our "next appointment" with Dr. Lam. Well, 45 minutes before the appointment, his secretary called me and informed me that the EEG test results were lost! We kept the appointment anyway, and Dr. Lam told us that the nurse at the hospital lost it. We found this excuse ridiculous, as if he really cared about his patients, he would be following up on them and making sure he got the results of all tests ordered, etc. I am sure the hospital forwarded the results to him after it was completed, and that Dr. Lam's office lost the results! I am not impressed with Dr. Lam at all. He raised the dosage of my son's ADHD medication, and I am very suspicious of that. I am definitely going to be looking for another doctor!
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