- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
Share Your Experience
Have you seen Dr. Shyran Hines-Fenderson?
May 25th, 2017Good doctor but office staff somewhat lacking in courtesy and friendliness.
Overall I am largely satisfied with this doctor HERSELF. Her office staff ON THE OTHER HAND while perhaps fairly efficient lacks courtesy to the point of being somewhat rude and even a bit obnoxious. The physicians assistant was O.K. though. She could use a little friendlier staff at the front desk but I notice this as a fairly common problem when I go to the doctor's office in general. Most office staff at doctor's offices I've seen are fairly lacking in the courtesy department. Perhaps it simply comes with the territory for that job. In my experience more have been discourteous than friendly.
May 23rd, 2017Support Staff
September 21st, 2015
June 13th, 2015
January 21st, 2015
July 24th, 2014Great Doctor. Incompetent Staff
Dr. Hines is amazing! She through, approachable and makes you comfortable. Her office staff, however, has forced me to seek another physician. The staff NEVER answers the phone, on average I call three times for one answer even when I am just returning the call. Nothing gets done in a timely fashion (referrals) and the voicemails are normally full. I called with an emergency once to see should I go to er or to see my doctor. The guy at the desk never gave her the message, glad I'm not dead.
February 20th, 2011Great Doctor
October 13th, 2017
February 27th, 2017
August 26th, 2016
July 19th, 2016
April 19th, 2016
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