Overall Review

3.1
  • 9 patient ratings
  • 5 comments

Last 12 months:

3.3 (+ 0.2)

5 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    11%
  • Neutral
    11%
  • Dissatisfied
    22%
  • Highly Dissatisfied
    22%
  • Wait Time 16.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

2.0 of 5
June 6th, 2016
Extremely Rude Staff
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would give Dr. Shah a 5 star because he is great Dr. with a great personality and always greets you with a smile. However due to the staff being so rude it's a wonder he still has a practice. Here are a few examples: Ask for an appointment "you don't need to see the Dr." You need a refill "We got 72 hours." They hardly ever pick up phone and God forbid if you call to check your status " don't call us we'll call you." Don't expect to go in his office and find the staff helpful or friendly because you'll be disappointed. We are the patients and we should not be treated disrespectful by the staff, they need to be helpful, friendly and treat us with respect. I hate to drop my Dr. but walking in seeing this front office lady is torture.
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5.0 of 5
July 18th, 2014
Good doctor... very thorough
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A few years ago i had beginning symptoms of what I felt could be multiple sclerosis. Had seen a few doctors after Dr. Shah regarding this issue as well. One a specialist I waited two years to see. Dr. Shah was correct that the initial blood tests didnt say that MS was ruled out because three years later i had the full blown version with all kinds of crazy things happening i ended up in hospital. Can't help but wonder if i shouldve gone on a pill or something. Dr. Shah knows his stuff. I don't care about his office staff. They are under pressure.
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1.0 of 5
May 12th, 2014
Patient
Promptness
Friendly Staff
Appropriate Follow-up
My complaint is with the administrative staff, not the doctor. Dr. Shah ordered an EMG and an MRI. With the results, he wanted me to see a neurosurgeon. The staff recommended a particular doctor, but since I was a Workman Comp case, which they knew, they had to contact the W.C. rep to get an approval. After waiting 4 weeks, I tried calling them to find out what was happening (I had called the W.C. rep myself who stated he still had not heard from Dr. Shah's office). My phone calls were never answered as if they had caller ID and were avoiding me. I finally went to the office in person. The receptionist looked at me and I asked her if she remembered me. She replied, "yes Mr. xxxxx, I am sorry, we dropped the ball." I replied stating it was not doing me any good with that explanation. The receptionist stated they were short staffed but would contact the W.C. rep right away. Two more weeks went by and still no word. I contacted the W.C. rep who than, knowing my medical condition was serious, gave me the approval to see a neurosurgeon. Thus, I would strongly recommend to anyone to AVOID this situation by not going to this doctor. He seemed nice enough, but if his staff are this inefficient (putting it nicely!), his judgement, at least as a business man, is not good!
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2.0 of 5
January 14th, 2014
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Went to Dr. Shah in late 2013. He was OK but does he really think you'll respond to sulky 18 yo who walks into the room without any greeting , and starts firing personal questions at you? It took two weeks for office to cash my check.
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1.0 of 5
September 10th, 2013
Ignorant Receptionist
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Receptionist is very ignorant and I will never return!!!! Today I made an appointment with another Dr. I watched receptionist in the past and she treats everyone with disrespect...
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