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Dr. Ross (and her staff) is one of the best doctors I have ever gone to!!
Dr. Ross is great. My company switched insurance companies but I don't mind paying out of network to see her. I will not change. She is throrough, looks at options and provides honest feedback.
Dr. Ross is an amazing doctor who cares about her patients. She actually sits down and evaluates you every visit. She has nothing but the best intentions for her patients.
As a new patient and my first visit, Dr. Ross was very thorough in my examination. She took the time to do her own diagnosis rather than depend on the previous physicians notes. I am looking forward to my follow up visit to discuss the laboratory test results and her recommendation for long term treatment. Living with RA is a challenge.
My husband has been a patient for 10 years and I have never had anything but great words for their nursing staff. You can tell they are always busy and do rush around a little. I always have to leave a message but they have always returns call. Silvia is very knowledgeable she spends a lot of time with my husband and makes us feel important to her. I highly recommend this office and Silvia.
Dr. Ross has treated me for 3 years for an autoimmune disease. After facing immediate separation from the military, Dr. Ross stepped in as my advocate. She actually created my entire medical defense which eventually became the first military medical retention (that I'm aware of) for my particular disease. Dr. Ross and staff goes above and beyond their regular duties to ensure patients are protected and are treated fairly. Dr. Ross in particular is quick, no nonsense, accurate and concise. She doesn't sugar coat your diagnosis or treatment and will be a strong advocate. Leave your ego and sensitivities at the door. She will not lead you astray.
The nursing staff was the problem at Dr. Ross' office. I heard them outside the door talking about what they were going to do over the weekend and one was talking about her pregnancy. I could hear them as plain as day. The nurses will not be an advocate for you as a patient so do not expect them to. I had to do all the tracking for my prescription because the nurse refused to pick up the phone and check on the status of anything even though I was told I would be contacted. They received 2 different forms that I know of 1 from my pharmacy and 1 for a pre-authorization. They said they never received them. So I had to call each place and ask them both to resend. Even though each place had confirmation it went to and I verfied the fax number with them. It has been almost 2 months and still have yet to receive my meds and all the while with no help or guidance from them following up on it myself. The fact that I cannot walk without this medication makes me angry that I paid an enormous copay and nurses are supposed to advocate for you and these will not. Any further contact after my visit has been initiated by me.
My mom is an older, tiny lady who works full time and is extremely intelligent. She had a horrible bone spur and Dr. Ross rudely told her to get more exercise. She's in her 70s, weighs about 115 and exercises daily. Huh? My mom, being a good patient, left and tried to exercise through being literally in tears trying to bear weight. Finally we talked her into another doctor, she had surgery and now she's fine. So okay, mistakes were made.Fast forward to me. I had arthritis, rashes, daily fevers, hair loss - and no idea what was wrong with me. When my first lab tests and xrays came back essentially normal, Dr. Ross went from being helpful to saying (and I quote) "Are you sure you don't have any psychiatric problems?" I don't, but man, that sure gave me some. She also said "you don't seem to have any chronic illness. I don't know what to do with you." For a young mom having trouble walking, I was devastated. I honestly thought I must be psychotic.I went to a teaching hospital, was diagnosed with Sjorgren's (by biopsy), Hashimoto's (by bloodwork), AS (by further xray) and later seroconverted to ANA ... If you have a current diagnosis, I have heard she is fine. But MAN, if she isn't convinced you are sick, she is brutal. I wouldn't recommend her treating my dogs.
Always prompt on appointments, spends enough time with me and answers all my questions. She treated my arthritis aggressively and that has stopped it from further damaging my bones.I have been going to Dr Silvia Ross for 11 years and have no plans to change Doctors at all.Silvia Ross is an understanding Doctor who will analyze your disease very carefully and will recommend some good ways to reduce pain and swelling.When I first went to Silvia Ross, I could not use my wrists and hands at all and I could not walk more than a few paces. In fact, I just wanted my arms surgically removed above my elbows because of the pain.That has completely changed for me and I am very physically active and enjoying life once again. (Cycling, swimming, hiking, canoeing, etc.) I am a male in my mid 50's.
My GP referred me to Dr. Ross for treatment of RA. Dr. Ross is professional yet empathetic. Each time I have seen her she carefully assesses the condition of all my joints. She explains why she recommends a particular course of treatment, and patiently answers the questions of both myself and my husband. I trust her and I am so pleased to have her in my corner to combat my RA.
I have seen Dr. Ross since the onset of my RA in 1996, and I am eternally grateful that my gp sent me to her. She is very thorough, empathetic, and knowledgeable, and she demonstrates an interest in the patient as a person. Dr. Ross explains medication recommendations, tests as necessary, and keeps careful watch on the progression of my disease. Thank god for Dr. Ross!
Very poor bedside manner spent more time typing in her laptop that examining me. If you want a doctor that would spend time with you and make you feel comfortable look for somebody else. Seemed angry when asked questions about my disease and possible treatment.
My doctor recommended me to Dr. Ross for difficult to diagnose symptoms as I don't meet all the criteria for a given diagnosis. (I had chosen to change doctors because my doctor was leaving the practice.) She clearly explained that the first thing needed was to determine if my previous diagnosis was correct. She spent quite a long time discussing my symptoms as well as performing a very thorough exam. She had examined my previous labs and history before the intial visit. On the first visit, I simply explained to her that some doctors aren't very receptive to what the patient has to say, but that I felt that was very important as I am very in charge of my health. She has had medication recommendations that I explained I did not want to take and why. She was accepting of that, although she, clearly as well, explained her reasoning for the medicine. She suggested a nutritional supplement, which I chose to try in hopes it would alleviate my symptoms. I appreciate a doctor who is to the fact with you yet willing to let you make your own decisions. There does come a point where, unless you are an equally knowledgeable doctor, you have to trust your doctor. (He/she knows more that you.) Frankly, there is no point taking up a doctor's time if you are not going to allow them to help you achieve optimal health. Dr. Ross is extremely knowledgeable and thorough. Because you won't wonder what she is thinking, you may be taken back a bit. We all have our personalities, and doctors are no different. Yours may not work with hers, but that is no reflection on her knowledge or desire to help you achieve the best state of health possible. Because she has taken a lot of time each time I have seen her (I have never been seen by someone else in the practive), she may be behind with her appointments. Remember you will get your time too! I think she truly cares about her patients. Throughout the appointment she explains and informs. She listens to me and asks plenty of questions. Her follow-up exams have been as thorough as the initial exam. She suggested an ill-defined diagnosis, provided me with additional written information and, at the next appointment, asked what I thought. I said that did not fit me, and why and she readily accepted it. She has again recommended a medication I do not want to take. I went over 4 months without taking the medicine and with trying the nutritional supplement. She again explained why she wanted me to take the medicine. I will take it. She knows more than I do, and I feel there is no point in taking up her time or mine (!), if I am not willing to try her recommendations. She advised me under what circumstances to call her.If you want a doctor that is professional (although not "motherly")and to the point, determines what is wrong, makes suggestions, and expects you to be an active participant in your health, you will be pleased with Dr. Ross.
Fired her...absolutely would not listen to me...a non-caring, know-it-all, about how I felt...when in fact, she would not listen to me. I don't need a doctor like this!
I first saw Dr Ross in 2000. At that time, I had to use two hands to start my car, could hardly get out of bed, lift my arms to wash my hair, etc. I follow her instructions and suggestions, and I have never missed an appointment with her. She informs my primary care doctor with information of test results, etc. On my first visit with her, she took up a great deal of time with me going over my medical problems, etc. I think she is straight to the point and doesn't sugar coat things you may not want to hear. I am so thankful this doctor is the one (with God's help) who provides for my medical care regarding RA--- so I say THANK YOU, DR. ROSS
I have rheumatoid arthritis (RA). I will always have RA -- there is no cure. Perhaps you are reading this review because you have RA? In this regard, we are both unfortunate. Your life, as has mine, will change in ways that can scarcely be imagined and even more difficult to acceptthe disease demands it. But, I am not writing to express how unfortunate I am, but to share with you my good fortune. I have an excellent team of doctors who have helped me identify and understand the disease, and how to cope with it. Foremost among these is Dr. Silvia Ross, my rheumatologist. I clearly have RA, but the traditional approaches to controlling its progress just do not seem to be working well for me. RA is an extremely complex disease that affects everything in your body, not just the joints as the name implies. Equally complex are the various approaches to minimizing the effects of the disease. Dr. Ross is competent, thorough, experienced, and incredibly knowledgeable about RA, related autoimmune diseases, and how they can be treated. She spends time with you and listens to what you have to say. At each visit, she does a thorough examination, orders appropriate tests, monitors your progress and response to treatments, refers you to excellent specialists when needed, collaborates with other members of your health team, provides feedback as soon as it is available, and develops specific, decisive plans for dealing with your health issues. She not only considers traditional medicine but also alternative medicine and life style adjustments so you will feel better overall and have greater strength to deal with RA. Dr. Ross is forthright and does not mince words. She may not tell you what you want to hear, but she will tell you what you need to hear. So you see, I am indeed fortunate to have a doctor of her caliber on my side as we deal with the demands of RA together. I am confident I will be better able to handle the challenges of RA with her advice and support.
I went to see Dr. Ross today for lupus-like symptoms that I've suffered from for a while. For the word go, she was disdainful of past treatments I've received, and was incredulous as I described my true, personal experiences. She is arrogant and condescending, and if you (like me) expect your doctor to be a professional who collaborates with you about your health care, LOOK ELSEWHERE! Her questions felt like a pointed cross-examination, and before I could answer she was demanding to know something else. I felt abused.There are few things in life worse than a know-it-all doctor, and there's no need to give Dr. Ross any new patients. Cary and Raleigh have several other great specialists -- please (with me) find ANYONE other than this smug, insecure, ill-prepared, and ignorant shrew.
Not at all happy with this doctor. I was diagnosed with psoriatic arthritis years ago. My original doctor sadly moved out of state. When I first started seeing Dr. Ross she seemed nice and knowledgeable. As time went on the only thing she seemed concerned about was the forms she wantedme to keep filling out for every visit concerning my medication. She told me these forms were given to patients as a number and the companies would never know what patient filled them out, yet my last visit I noticed my name written on the back of the paper. The last few visits were with her assistant. Doesn't seem like Dr. Ross cared to see her own patients. I am in severe pain due to the arthritis and other health issues andthey only throw medication at me. Never once offered physical therapy. I'm not able to work and Dr. Ross doesn't believe in helping people with disability. I would have to tell her what I thought was wrong and what I needed to take and how often. She would try to diagnose me and treat me with out getting proper labs, etc. I would have to call them for a follow up. The office staff is rude and forget them faxing your records to other doctors or insurances. They always claim they send them but they never do. I'm so glad I have a new Rheumatologist. I would never recommend this doctor or her practice to anyone.
Dr. Ross is a truly caring physician who makes her patient's well-being and comfort her first priority.
Very satisfied overall.Seemed to have an excellent understanding of arthritis. Listened to me and addressed follow-ups.Performed tests as necessary. Seemed to have excellent clinical skills.
I was not happy with Dr. Ross at any time. I saw her several times and each time she assumed what might be my problem without ever taking any kind of blood tests or any type of test at all. Since my experience with her I have been diagnosed with Sjogren's Syndrome and have a wonderful Rhuemy. I personally would not recommend her to anyone I know.