- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
Share Your Experience
Have you seen Dr. Sophia Chen?
Posted on March 20th, 2015
Staff is horrible, disorganized when it comes to scheduling. You make appointments and they NEVER follow through and what is worse is they cancel your surgery the day of your surgery without any decency to let you know ahead of time. Dr. Chen cancels surgery when she feels like it. I WOULD NEVER recommend Dr. Chen and her office to anyone.
Posted on November 30th, 2014
Poor surgery result
Posted on March 16th, 2014
Dr Chen seems nice, but lack of necessary experience, resulting in poor surgery outcome. The staff are not well trained, thought they are are trying to help. If you want a Dr who is knowledgeable and can give you a good result, look some where else.
Great docotor with good heart
Posted on June 12th, 2012
Sophia Ma is my Mom's doctor and she is the best eye doctor I have ever met, I am glade my Mom treat by her.
Posted on July 18th, 2011
Getting an appointment can sometimes be hard. I guess if this is a popular doctor it would naturally be difficult to get an appointment :)The only negative thing I would say is that it is very difficult to get appointments especially on Thursdays.Otherwise Dr. Chen is excellent in every other way.
Great experience! Caring staff!
Posted on December 29th, 2010
I got there and was seen promptly. The doctor took the time to listen to my problems and made the correct diagnosis. I felt much better after taking the medicine. The staff gave me a sample and even took the trouble to call in the prescription for me. Everyone was friendly and courteous. Overall a very professional office!
very bad clinic, got wose after visits
Posted on September 27th, 2010
I had a bad eye infection after visiting them and I guess I know the reason why.There were few girls working there for Dr. Chen. The girl check me in act as technician, (probably unlicensed and just trained. She put eye drops on me before check ups. Those eye drops were used almost every patients and I think that was how I got the infection. Will never go there again as they worsen my problem and lead to another band new infection to my eyes. Not to say about the wait time, it was over 40 minutes for one time! Those girl staff were jokes! go to someone else if you still want your eyes
Posted on August 16th, 2010
Staff is HORRIBLE! They give you an appt. time and reminder card, and then don't put it in the appointment book. You show up, and NO appointment. They don't give phone messages to the doctor so Dr. Chen doesn't know to call you back. Dr. Chen is great-- if you ever get to see her. The two asian girls with long hair are useless. The worse. Terrible.
Posted on April 29th, 2010
The staff is knowledgeable, caring, and professional. The doctor took the time to explain everything to me. The office is bright and nicely maintained. overall a good experience!
Posted on March 16th, 2010
The receptionist is friendly and knowledgeable. she is trilingual in English, Cantonese, and Mandarin. She made the older patients comfortable by speaking their native tongue. the doctor is thorough, caring, and knowledgeable.
Posted on August 21st, 2017
Dr. Sophia Chen is similar to the following 3 Doctors near Oakland, CA.
- Chronic Dry Eye Facts about chronic dry eye, including the causes, symptoms & doctors.
- Contact Lens Care A complete overview of contact lenses.
- Diabetic Macular Edema Facts about diabetic macular edema, including the different types.
- View All Care Guides Prepare for your next visit with our extensive library of Care Guides