Overall Review

3.4
  • 16 patient ratings
  • 3 comments

Last 12 months:

4.0 (+ 0.6)

3 Patient Reviews

  • Highly Satisfied
    31%
  • Satisfied
    25%
  • Neutral
    19%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    19%
  • Wait Time 38 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
August 25th, 2016
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient of Dr. Smalls for 13 years. She is very professional and her staff is friendly and professional as well. When you talk to Dr Smalls she you can tell that she cares about your health as much as you do.
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3.0 of 5
March 2nd, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Spends time.
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1.0 of 5
April 21st, 2014
rude and not compassionate
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr smalls staff is horrible. Some of her workers are in competent. They talk down to u. If u ask a question, before they try and help you or at least figure out what is the problem they would get an attitude as if "why are you here", and "I don't want to do this". Dr smalls as well seems a little detached from her patients. She does not make u not her staff feel welcome. It's very uncomfortable. I would not recommend anyone to Dr Smalls.
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