Overall Review

3.3
  • 33 patient ratings
  • 5 comments

Last 12 months:

3.1 (-0.2)

5 Patient Reviews

  • Highly Satisfied
    48%
  • Satisfied
    9%
  • Neutral
    3%
  • Dissatisfied
    3%
  • Highly Dissatisfied
    36%
  • Wait Time 33.6 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Spends Time With Patients
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
July 12th, 2016
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Just had consultation with Baskar for future colonoscopy. Overbooked with patients. Some were waiting outside in the heat due to small waiting room. Exam room was not clean looking and clerk who set up my appointment for procedure had filthy nails. I will not be going back there. My primary will have to give me another referral somewhere else.
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1.0 of 5
October 23rd, 2015
Questionable practices
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was referred to Dr. Baskar by my family physician. After a short consultation, he scheduled a colonoscopy and an endoscopy. The morning of the procedure was uneventful except for the fact the nurse and anesthesiologist introduced themselves, but Dr. Baskar hung back and never said a word. He also had 26 patients to do procedures on that day. An extraordinary amount. My follow up was scheduled for six (6) weeks later. Far too long to wait!! In the waiting room, we heard the phone rung continuously. The ring tone was a SIREN! Annoying and distressing to say the least!! Short wait in the examining room for Dr. Baskar. I intently listened as he has an accent since he is from India and I find it difficult to understand him. At the end, he made mention of something two years ago. When I stopped him and asked him to repeat, he said he said I had a colonoscopy done by him two years ago. When I corrected him and said it was five years and done in my home state, he shot out of the room. The aide retrieved my paperwork and shook her head "no" as she left. She came back and apologized as the paperwork was for someone else. Doctor apologized and said THE INFORMATION WAS ABOUT THE SAME and to watch the use of Advil..(take 2 aspirin and call me in the morning cliché prescription )!!!!!!! Unpleasant visit, no valid information, incompetent staff and doctor.
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5.0 of 5
September 15th, 2015
One of the best!!
Wait time
10 minutes
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent Physician, found a problem and it was removed by an excellent surgeon. Have had 3 colonoscopy's by Dr. Baskar and have excellent results, his colon preparation is more thorough than many physicians but this allows him better visuals which is the reason you are there!
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1.0 of 5
March 8th, 2014
Terrible experience. Poor Standards!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Saw the doctor in the hospital when I was very sick. Seems to be in a rush and spent 3 minutes . He wanted to examine my stomach and colon. Before I could say anything the nurse came in and asked him when the preparation should be started for my colonoscopy. I asked her what she meant and she told me after the doctor left that the orders were already given to her 30 min before that. So he already decided to do the tests without my permission or talking to me. Poor standards! Poor care. I decided to cancel my appointments and went and saw another GI doctor.
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1.0 of 5
April 25th, 2010
Colonoscopy
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
When I arrived for my colonoscopy appointment @ 12:30 p.m. I was told that there were 3 people waiting in the waiting room and 6 people already taken back to the prep area....a total of 10 patients waiting for their test! The sign in sheet showed that the doctor books two colonoscopies every 15 minutes. His staff confirmed this booking practice. With each procedure taking at least 15 minutes, it is a certainty that long long waits are in store for each patient. One lady asked about her husband whose appointment was at 11:15a.m. was told he was still in the prep area waiting for his procedure. The time then was 1:15p.m.! I was treated no better than livestock, herded back to a crowded, cluttered, dirty, make shift room and told to remeove all my clothing. The curtain that should have afforded some privacy was 4 inches to narrow for the opening. Without much success, I attempted to hold one side closed while undressing with my free hand. Patients, male and female were paraded past my cubical while I was removing my clothes. I saw them and I know they saw me in varying stages of nakedness. This parade continued though out my stay. The cubical walls were little more than cardboard. I heard the entire medical histories of the patients on either side of my bed as I am sure they heard mine. Right down to describing the appearance of our last bowel movement! I had had nothing to eat for two days and nothing to drink in over 12 hours! After waiting 3 hours, I finally recieved my colonoscopy.
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