Overall Review

3.2
  • 6 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    33%
  • Highly Dissatisfied
    17%
  • Wait Time 28.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

4.0 of 5
November 12th, 2011
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The phone system is out of date, there is only one phone number, with no options to ask for a simple thing like a prescription. The lines are always busy and when you do get through you are put on hold for long periods. The receptionist knows nothing about medical terms, and the secretary is equally ignorant. The nurse can either be nice or really snotty depending on her mood and if the doctor is in hearing distance. Most doctors have modern phone systems in which you press a number depending on which option you need. For prescriptions, the message is recorded and they just call it in after checking your charts. Dr. Annabel is a very good doctor, but needs to move into the modern world. People are working and don't have time for this nonsense.
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