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Dr. Spencer Annabel Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
28.3 min

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6 Ratings with 1 Comment

3.7 Rating

November 12th, 2011

The phone system is out of date, there is only one phone number, with no options to ask for a simple thing like a prescription. The lines are always busy and when you do get through you are put on hold for long periods. The receptionist knows nothing about medical terms, and the secretary is equally ignorant. The nurse can either be nice or really snotty depending on her mood and if the doctor is in hearing distance. Most doctors have modern phone systems in which you press a number depending on which option you need. For prescriptions, the message is recorded and they just call it in after checking your charts. Dr. Annabel is a very good doctor, but needs to move into the modern world. People are working and don't have time for this nonsense.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

November 18th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.3 Rating

December 28th, 2014

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

December 11th, 2014

2.3 Rating

April 16th, 2010

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

September 16th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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