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I would highly recommend this doctor! He addressed all of concerns and spent an enormous amount of time with me. He staff was incredibly friendly and helpful
Fixed my cholesterol problem. No other cardiologist or endocrinologist knew what to do.
Was so happy with doctor and office staff. it's about time Dr Kroll changed around the office staff. Couldn't be happier with the changes at the front desk. So nice to see friendly faces when you walk into the office.
Dr. Kroll is a great doctor. His office staff is so much better now! I love this office.
Dr. Kroll has treated me for 17 years. He has managed my care through some very serious surgeries / medical issues and was on top of everything with the hospitals and other doctors. There is a reason my wife and I continue to see him. He or Eileen in his office always follows up and they are always attentive. I recommend him highly.
Please replace Janice at the front desk!!! So nasty never smiles.. You need a friendly face up there. Not someone like her she does a terrible job!!!!
The receptionist Janice was so nasty. Will not be coming back. Will not be treated this way, I don't care how good the doctor is.
I did like the doctor but every time I come in Janice treats me with such disrespect. I do not understand why he continues to let her treat his patients this way. She never smiles or says hello. On my way out I was waiting to make a follow up and she continues to speak on her cell phone and just ignores me. SO RUDE!!!
This is the best doctor I have ever seen.
Who does Dr. Kroll think he is? he won't see me anymore always tossing me to Jason or a brand new dr in his practice. The only way he will see patients now is if they join some VIP program and pay 1800.00 a year for what - an appt. Sorry Dr Kroll when did you become this way? Very upset with this practice.
Sorry that you feel this way. As most of the quality doctors in the area, I have chosen to provide concierge level service for patients. Unlike most other quality doctors, however, I give this as an OPTION for patients. I have very limited space for same day sick appointments. These patients have been very satisfied with Dr. Kaga or Jason, a highly regarded physician assistant. But for routine appointments or physicals, patients have had the same wait as they always had to see me, just as before I offered this concierge option. Concierge level medical service provides alot in addition to an appointment.
I loved Dr. Kroll and his pretty nurse is so nice. I felt very cared for.
The office is so crazy. Every time I call I get put on hold god nearly 20 minutes. When I finally do get through Janice answers and is not very nice. I leave a message and never get a call back. Dr Kroll should think about changing his office staff around, it needs improvement!!
I really do like dr Kroll and his staff but he really needs to get rid of Janice. She is the first person you see when you walk in and is always abrupt and nasty. She has a miserable disposition. Please have someone else fill her chair. Someone nice and friendly.
I came to Dr. Kroll because he was recommended to me by my cardiologist as a lipid and cholesterol expert. From 2002 to 2012, I had 4 heart attacks, carotid artery surgery and cardiac stents. I've been through 3 cardiologists. Each one just kept raising my lipitor dose and I kept having more problems. Dr. Kroll ran advanced cholesterol tests on me and figured out exactly what my metabolic problem was. He spent alot of time with me explaining exactly my specific medical problems that was leading to all these heart problems and how to fix them. And then he put me on the correct medication to correct it. So for the past 2 years, I have had no more problems. Cardiologists and other doctors who just treat good and bad cholesterol numbers seems to miss the picture. Go to a doctor like Dr. Kroll who is an expert in this stuff and will really help you.
I have never seen an office like this it was utter confusion. You had a line of people trying to get taken care of. Phones were ringing like mad. Maybe you should consider getting more help.
I am very happy that Dr. Kroll has changed around his front office staff. His new staff is very kind, helpful and patient. They are a good representation of the excellent doctor that he is. I have been seeing him for may years and I consider him the best doctor I have ever seen. He figured out a very difficult problem that alot of other doctors missed and got me better. No better doctor ever!
I began seeing Dr. Kroll 7 years ago not only as my primary physician but also as the Physician to help control my Type 2 Diabetes. Dr. Kroll is the best Physician I have used in over 40 years. He is truy interested in the better health of his patients. He looks at your health holistically. His knowledge of lipids and how to treat is second to none. With his help I have no only been able to get my AIC within the desire range but I have also lost more than 60 pounds. All of my blood work has improved significantly since I began as a patient. I highly recommend Dr. Kroll
I did like the dr and he has a really nice staff. The girls up front are so helpful. I will be going back and will recommend to friends and family.
This doctor just saw me for a stomach ache but I could tell that he is very smart and doesn't over order tests. Old school but with the most current knowledge.
This doctor made me feel very cared for.
Dr. Kroll is smart, compassionate and spends a lot of time with you. He really cares. He is an expert on cholesterol problems with a long list of degrees to prove it. Not your everyday doctor treating everyone the same way. And not just a cholesterol expert. Hes a great all around internist who really knows his stuff and makes you feel like he really cares for you.
Very knowledgable. A world expert on cholesterol. Goes way beyond routine care and very through.
Dr. Kroll is the best doctor that I have come across. He is compassionate, caring and remembers me from one visit to another and queries about the welfare of my other family members and relatives that have been seen by him (this is a trait you will not find in doctors these days). But - the office staff is a totally different story. If you are able to negotiate your way without encountering one particularly disagreeable employee - you should consider yourself lucky. Bottomline - I love this doctor and am 100% satisfied with him - therefore I am willing to overlook the nasty behavior and sloppy work of his office staff.
incompetent staff, incorrect dosages on medication, incorrect data on patient.
This office is great because not only is the Dr great but the office staff is wonderful. They always make you feel happy. Its a pleasure to go there.
I don't know what doctor the previous reviewer was writing about, but it certainly WAS NOT Dr. Spencer Kroll. I have been a patient of Dr. Kroll's for 12 years, and he is the most caring, compassionate, dedicating and talented doctor I have ever met. I have a multitude of medical issues, which soetimes makes diagnosing new ailments challenging, and Dr. Kroll has always risen to the challenge, often working with my specialists in devising and implementing an action plan to deal with whatever issue may be presenting at any given time. He has often times followed up on me by calling me at home to see how my recovery is progressing. I have referred numerous friends and family to him, and all have come away impressed, with the same high opinion of the man expressed by myself. He is a truly special doctor and a truly special person.
Do not go to Dr Kroll. No bedside manor, doesn't really check you out, runs in, glances at you, makes a hurried diagnosis, and moves out. Will not listen to your concerns, and has a large God complex
This is Dr. Kroll. No God complex here. I try and take my time and really listen to patients. I don't know why this patient had a bad experience. Not all patients click with all doctors and some patients flip from doctor to doctor usually repeatedly unsatisfied. I don't know if that is the case here. I pride myself on my diagnostic skills. Medicine is a science and an art. Sometimes it takes a few visits to come up with a diagnosis. For this patient, I wish them the best.
Dr Kroll came up with an excellent treatment and tweeted regiment to assist in lowering my chloresterol and triglycerides. The lab tests he used were the best and most informative detailed that I have had to date.
An extremely smart and consideratephysician. His concern for his patient's well being is unsurpassed, as is his diagnostic ability and follow-up. Dr. Kroll's bedside manner and personality is truly a rarity and his medical knowledge is unmatched. His explaination to his patient's issues is outstanding. His treatment for me and my elderly father has been remarkable. I HIGHLY recommend him to anyone who needs a kind and bright physician!
A wonderful and intelligent doctor!
He did save my life and I am happy to be here to let you know!! Back in 2009 I had a swollen Gland on my neck under my jawline,he was immediately suspicious and sent me to his own ENT sure enough the result came back as Stage IV squamous cell caricoma. Dr. Kroll pushed me up the hill through my entire treatment he has been my family Dr. for many years. There is no doubt that his diagnoses was based on just feeling lucky that day, he knew I was in serious trouble and I will always be forever grateful. I wish him all the best that life has to offer.
I have trusted Doctor Kroll with my well being and that of my family. He is truly a remarkable Doctor and deserves positive accolades. There is no better or more appropriate comment to describe this professional.