Dr. Spencer Lau DO Patient Reviews

Overall Rating

4.5
  • 15 patient ratings
  • 4 reviews

Last 12 months:

5.0 (+ 0.5)

4 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    20%
  • Neutral
    7%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    0%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 6.7 minutes

Showing 1 - 4 reviews

5.0 of 5
September 7th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lau is a true professional in every way. I have been going to him off on and off now for some 25 years and he has always treated me with positive results.
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5.0 of 5
July 22nd, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent physician. Very courteous, personable, and likable. He is also an excellent phlebotomist and technically very skilled. I highly recommend this doctor.
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5.0 of 5
March 2nd, 2015
5 STARS! Intelligent & Down to Earth
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My specialist for 5 yrs. I trust & respect him thoroughly. I highly recommend him.
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2.0 of 5
November 26th, 2013
Staff is not friendly
Dr Lau is okay, but does not like to deal with accident claims. His receptionist is moody. If you're even 2 minutes late she gives you the cold shoulder. I've been going to Dr Lau only for occasional adjustments, and never late, with one exception, and his receptionist was rude and spoke her mind about being 2 minutes late...there was a stall on Kalanianole! Never went back. I'm going to the Dr to get relief not grief as soon as you enter the door!
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