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Ratings and Reviews

16 Ratings with 4 Comments

  • Excellent
    11
  • Great
    2
  • Good
    2
  • Poor
    1
  • Bad
    0
  • Excellent
    11
  • Great
    2
  • Good
    2
  • Poor
    1
  • Bad
    0

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
6.7 min

Showing 16 Ratings with 4 Comments

5.0 Rating

September 8th, 2015

Dr. Lau is a true professional in every way. I have been going to him off on and off now for some 25 years and he has always treated me with positive results.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 22nd, 2015

Excellent physician. Very courteous, personable, and likable. He is also an excellent phlebotomist and technically very skilled. I highly recommend this doctor.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 2nd, 2015

5 STARS! Intelligent & Down to Earth

My specialist for 5 yrs. I trust & respect him thoroughly. I highly recommend him.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

November 26th, 2013

Staff is not friendly

Dr Lau is okay, but does not like to deal with accident claims. His receptionist is moody. If you're even 2 minutes late she gives you the cold shoulder. I've been going to Dr Lau only for occasional adjustments, and never late, with one exception, and his receptionist was rude and spoke her mind about being 2 minutes late...there was a stall on Kalanianole! Never went back. I'm going to the Dr to get relief not grief as soon as you enter the door!

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5.0 Rating

July 18th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 19th, 2016

3.0 Rating

December 15th, 2015

5.0 Rating

December 8th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

August 25th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

July 31st, 2015

4.0 Rating

May 23rd, 2015

5.0 Rating

April 17th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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