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Dr. Stephen Jones Is this you?

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25 Ratings • 4 Comments

3.7
  • 12
  • 3
  • 2
  • 4
  • 4

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
29.1 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 25 Ratings

Five Stars

Posted on April 10th, 2017

I love the way that Dr. Jones takes the time to listen and evaluate your problem, always a very pleasant experience the the Family Wellness Clinic.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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my horrible experience

Posted on June 11th, 2015

I had the worst experience ever at this office. I never even got to see Dr. Stacey because I was dealing with the "General manager"(who was rude and disrespectful). Anyways, I had an appointment but I missed it aNd rescheduled. When I rescheduled I talked to someone on the phone who told me I did not have to pay a $25.00 fee for missing because I was not informed of it. Who has a fee like that anyways and doesn't tell their patients ahead of time, like we're just supposed to know? Anyways after waiting a little over an hour of my appointment time, I get called. Yay I was thinking since I was already there to long. I get called to get told I have to pay the $25.00. Well I wasn't going to. Its not right to have a rule like that but not inform people. The general manager was so rude. Not only to me, but also the lady at the window. I felt so bad for her. Hopefully one say, Dr.Stacey as a more respectful General manager representing her, because she was not nice what so ever. Will never go back there and am definitely changing doctors.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Very Pleased

Posted on November 15th, 2011

I was very pleased with the entire experience. From start to finish, it was pleasant. The staff was very friendly and helpful.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Five Stars

Posted on February 14th, 2011

Awesome physician and staff, I love Dr. Jones mannerisms. She is a very knowledgeable and caring doctor.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on February 19th, 2017

Four Stars

Posted on February 19th, 2017

Four Stars

Posted on December 11th, 2016

Three Stars

Posted on March 14th, 2016

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on February 4th, 2016

One Star

Posted on August 21st, 2015

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on August 17th, 2015

One Star

Posted on June 11th, 2015

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