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Dr. Stanley Harper MD Patient Reviews

  • Plastic Surgery Carmel, IN

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Overall Rating

3.6
  • 11 patient ratings
  • 1 comment

Last 12 months:

1.0 (-2.6)

1 Patient Reviews

  • Highly Satisfied
    55%
  • Satisfied
    9%
  • Neutral
    0%
  • Dissatisfied
    18%
  • Highly Dissatisfied
    18%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 10 minutes

Showing 1 - 1 review

2.0 of 5
October 23rd, 2015
Billing and insurance
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Harper is a very nice man and I trusted him completely. His billing office...not so much. He performed bilateral breast reconstruction after mastectomies due to Cancer. His billing office obtained authorization from my insurance to perform the initial surgery at Riverview hospital. Because Riverview was in my network, he was covered. For the final surgery he scheduled me at the physician owned multi-specialty hospital in Carmel. I agreed to this as long as my insurance covered it. I was assured that they did. Well, they did not. No problem, the billing office told me as the multi-specialty hospital would accept whatever insurance paid. And they did. What they didn't tell me was that Dr Harper's fees would not be covered unless the surgery was provided at an in network facility (like Riverview). As a result, I received a $8K bill that would have been covered 100% otherwise. They would not acknowledge their mistake. Threatened bill collector if not paid. So I make monthly payments to him, to avoid collections. They should have been upfront with me about the insurance issue. They assured me it was authorized.
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