Dr. Stephen Baker MD Patient Reviews

  • Orthopedic Surgery Carol Stream, IL

Overall Rating

4.4
  • 9 patient ratings
  • 3 comments

Last 12 months:

4.7 (+ 0.3)

9 Patient Reviews

  • Excellent
    67%
  • Great
    11%
  • Good
    22%
  • Poor
    0%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 13.3 minutes

Showing 1 - 9 reviews

3.0 of 5
May 30th, 2016
Very Poor marks for the administrative staff
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Upon arriving for my appointment I clearly stated that I had BCBS FEP 111 insurance as well as Medicare Part "A" only. I keep my Medicare card in my car in a secret place. I offered to give my Medicare number (which as everyone knows is your Social Security number followed by the letter "A" in my case). I asked if she needed the number. She said , "No, that's OK." Since I don't have esp, and due to the positioning of each of us, I had no idea as to what she was writing. I also assumed that there is some type of coordination between the administrative people and Dr. Baker. I later found out that apparently there is little, if any, coordination between them. Dr. Baker strongly suggested that I have shots in each of my knees and said, "It's a no brainer. Medicare pays the whole bill." Later after I paid for the office visit and the X-Rays, I was presented with a bill for $392 which Dr. Baker had said would be at no cost to me.
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5.0 of 5
February 22nd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Have had two total hip replacement by Dr. Baker in 1997 and 2001. Very pleased with the outcome. Dr. Baker did all the preventative therapy before recommending surgery as the necessary corrective procedure. Have not had any problems since my surgeries.
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5.0 of 5
June 18th, 2008
caring & thorough
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have had to have several surgeries with Dr Baker for various reasons and have always been more than satisfied with the quality of care and the end results. I would highly recomend Dr Baker to anyone needing orthopedic help.
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4.0 of 5
February 21st, 2017
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5.0 of 5
December 19th, 2016
Easy Appointment
Promptness
Friendly Staff
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5.0 of 5
October 14th, 2016
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3.0 of 5
August 30th, 2015
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5.0 of 5
February 4th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 27th, 2011
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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