Dr. Stephen Carp DO Patient Reviews

Overall Review

4.6
  • 14 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 0.4)

5 Patient Reviews

  • Highly Satisfied
    79%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    7%
  • Wait Time 10.8 minutes
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Easy Appointments

Showing 1 - 5 reviews

4.0 of 5
January 3rd, 2014
Pros and cons
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Is a nice guy and shows genuine concern, and definitely ready to refer patients to others as needed. Has given me references to very good specialists whom I did not know existed and who helped where earlier ones I had seen had failed. However, his diagnotic skills and ability to interpret tests does not seem to be consistently reliable. He spends time with patients, but I had some difficulties with communication. As noted in another review, he often seems to spend more time asking questions than listening to the patient's concerns and their main reason for coming in for the visit, often jumping from one topic to another before listening to answers to questions he has asked. Even if appropriate treatment is achieved, this can make a visit stessful. I am looking for a primary doctor with whom I can talk more comfortably, as I can with my specialists. His medical assistant the last few years is pleasant and efficient - a big improvement over earlier ones. Have had difficulty in general getting in to see a Salem Clinic primary doctor or being able to talk to one on the phone regarding something urgent - can take a couple of weeks for an appointment, and so may instead end up in urgent care when you need to talk to someone who is familiar with your history.
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5.0 of 5
March 26th, 2012
Great Doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Takes time to listen to you and listens attentively. Honest, sincere, candid, compasionate. Very knowledgable but will gladly seek help from fellow doctors if necessary. I would highly reccomend him.
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4.0 of 5
June 30th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I really like Dr.Carp, but I don't like Salem Clinic. When I call in I have to go through a phone tree and have to wait quite a while on hold. The staff is inefficient and his nurse is very unfriendly. I need a Dr. that I can talk to about my personal problems at home that effect my health but he always puts me off and doesn't want or doesn't have the time to listen. If I could find another Dr. that fulfilled those qualifications I would change in a minute,.
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5.0 of 5
October 7th, 2009
Excellent Physician
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. S. Andy Carp is an excellent physician who is up to date with his knowledge of medical issues. I would recommend him to anyone, including my family. He is a straight shooter, no beating around the bush, which is what I like. We need more physicians like him in this community. His wife, Dr. Lesley Garber, is also an excellent physician. Would also recommend her to anyone.
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1.0 of 5
December 25th, 2008
Andy is a 'nice guy'.
Spends Time with Patients
Looking for a doctor. After several years of chronic problems and doctors of acceptable to excellent I personally feel 'Andy' isn't. Quote,"I don't have time to answer your question - just listen and answer my questions so I can get the paperwork done." As my grandmother said,"If you can't say ANYTHING nice about someone - don't say anything."
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