Dr. Stephen Fletcher DO Patient Reviews

  • Neurological Surgery Houston, TX

Overall Rating

3.9
  • 14 patient ratings
  • 8 comments

Last 12 months:

5.0 (+ 1.1)

14 Patient Reviews

  • Excellent
    64%
  • Great
    0%
  • Good
    7%
  • Poor
    7%
  • Bad
    21%
  • Friendly Staff
  • Promptness
  • Wait Time 28.1 minutes
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Appropriate Followup

Showing 1 - 12 reviews

5.0 of 5
March 3rd, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Love love love dr Fletcher and his nurse Paula!!
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5.0 of 5
October 16th, 2012
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
we love DR.fLETCHER
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3.7 of 5
April 17th, 2012
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
i waited over 3 hours for a visit
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5.0 of 5
September 15th, 2011
Dr Fletcher saved my Son's Life
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Fletcher eased my pain and the worries of almost loosing my 10 year old son when he fell out of a tree hit his head, and had a bleed in his Brain, Dr. Fletcher performed emergency surgery and saved my Son from internally bleeding or becomming a vegetable and was so comforting to me being all alone,single parent! He promised me my son would be ok and he would save his life which he did! I owe him MY life!!
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1.0 of 5
January 6th, 2011
Find another doctor
Wait time
55.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Fletcher is an arrogant jerk of a doctor. My son began to see him around 4 mos for severe hydrocephalus. Like a previous reviewer, stated, he seemed nice & thorough on the first visit, but it went downhill from there. I'd come in with my list of questions & he'd make me feel like my questions were stupid. He rarely gave a direct answer to any of them anyway. We got a second opinion (which he even suggested). When I told him about it, his ego must have been bruised, because he just flipped. He sarcastically said I seen 2 doctors, why not 3? I'll recommend another. When faced with a possible shunt surgery, I asked him to consider the scheduling of it because of our insurance out-of-pocket costs. That sent him over the edge. He basically accused me of putting a price on my child by asking him to consider the expense of a surgery. (Any mother knows you'd pay anything to fix your baby!) I was bawling my eyes out & he's got the door open & everyone in the office saw his complete overreaction to my reasonable question. You know he was out of line when the office manager had to come in to try & smooth things over with me. Then, one day when I was calling for a refill, the coward had his sweet nurse (poor girl) tell me over the phone that he would transfer my son's records over to the 2nd surgeon - he didn't want to treat him anymore. He needs to get over himself. If you want decent doctor/patient communication you should find another doctor.
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1.0 of 5
October 14th, 2010
Pick a Different Doc for your kid if possible.
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My child has seen alot of docs and Dr. F's attitude, arrogance and condensending manner is prob the worse we have seen. He makes a plan with you in his office, then doesn't follow thru. My husband even commented that he has two personalities - one in the beginning to "schmooze" you, then after you are committed, his true personality shows. I would take my kid elsewhere if possible.
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2.3 of 5
August 27th, 2010
Chiari for my child
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
February 15th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Dr. Fletcher is a WONDERFUL physician. He is professional,caring and at the top of his profession. He has operated on my child 4 times, and treats her as if she is his own child, that is something you do not see everyday. There is NO ONE better in pediatric neurosurgery.

5.0 of 5
July 31st, 2017
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5.0 of 5
September 11th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 2nd, 2015
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1.0 of 5
February 28th, 2015
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