Dr. Stephen Gugenheim MD Patient Reviews

  • Head and Neck Surgery Saint Helena, CA

Overall Rating

3.6
  • 17 patient ratings
  • 2 comments

Last 12 months:

4.6 (+ 1.0)

2 Patient Reviews

  • Highly Satisfied
    41%
  • Satisfied
    29%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    24%
  • Wait Time 17.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

4.0 of 5
December 26th, 2011
disappointed
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Saw this doctor a few times. He did run some tests, could not diagnose my problems and suggested I go for acupuncture. :-( Seemed to loose interest. The office staff is horrible, very unprofessional and made errors in a referral to UCSF and you don't get follow up calls back from them.
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1.0 of 5
November 10th, 2011
Never Diagnosed
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Just another HMO Doctor. I had obvious symptoms and after wasting my time and co-payments my Primary finally sent me to a doctor who quickly diagnosed my problem. The staff is not really on top of things - my calls were not returned and tests never set up. They didn't seem to know what they were doing.
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