Dr. Stephen Krates DO Patient Reviews

Overall Rating

4.2
  • 25 patient ratings
  • 5 comments

Last 12 months:

4.1 (-0.1)

5 Patient Reviews

  • Highly Satisfied
    72%
  • Satisfied
    4%
  • Neutral
    8%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    12%
  • Wait Time 20.6 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
November 3rd, 2016
Dr.
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would NOT recommend this office. Totally rude and inappropriate.
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5.0 of 5
January 4th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great office!
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3.0 of 5
November 4th, 2015
thick glasses since 3rd grade- now no more thanks to Dr. Krates
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
For many years now Dr Krates has been terrific. Especially doing cataract surgery for me,and now for the first time in my life at age 65 I passed a drivers test without glasses. I highly ,and have in many cases ,recommend him and the staff.
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5.0 of 5
March 26th, 2012
Best Eye Doctor I've Ever Met
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have seen Dr. Krates for many years for my glaucoma. He is the most wonderful and caring eye doctor I have ever gone to. His staff is top notch too. I would recommend my whole family to see this doctor. He is nlt only a great doctor but an even better person.
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1.0 of 5
March 23rd, 2010
I WOULD NOT RECOMMEND THE ORLAND PARK, IL. OFFICE TO MY WORST ENEMY
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
This is NOT about the doctor. I Did not see a doctor because of the incompetence of the front desk worker. My doctor wanted me to see an eye doctor for an eye problem that could be serious. I went to this office & they wouldn't see me on that day even thou I told them it could be a serious eye problem & that I was a 2 hour drive away. So, I made an appointment. A 2 hour drive round trip for me. Went to the appointment & the front desk worker who is incompetent, rude, & uncaring & the worst person that I have ever seen working in a doctors office; then said, "we do not take your insurance". I then said this could be a serious problem & you should have told me this when i made the appointment. She then said, "Oh well". She couldn't care less. I would not recommend this office to my worst enemy. I have been to 5 different doctors. They all accept my insurance. This office is only about money!! I then called 5 other doctors offices when I got home & they all accept my insurance. This office does not care anything about the patients needs. DO NOT GO TO THIS OFFICE IF YOU WANT TO HAVE AN OFFICE STAFF THAT CARES ABOUT YOUR EYE PROBLEM!
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