Dr. Stephen Liu MD Patient Reviews

  • Vascular and Interventional Radiology Modesto, CA

Overall Rating

4.5
  • 8 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.5)

8 Patient Reviews

  • Excellent
    63%
  • Great
    13%
  • Good
    25%
  • Poor
    0%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 5 minutes

Showing 1 - 8 reviews

3.7 of 5
July 15th, 2014
Customer service
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Liu is very personable and helpful in my situation. I had to deal with his staff who were not customer oriented. I had to call back several times, put on hold while, whoever answered the phone, as she asked the other person what was going on. The answers I got were routine answers. I could never talk to who was handling my case. The worst thing was I asked for the Doctors opinion on my insurance denial and his staff said they would ask him and call me back. They never did call. I feel this office is more worried about getting paid than there customers.
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5.0 of 5
July 27th, 2017
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5.0 of 5
March 6th, 2017
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5.0 of 5
February 22nd, 2017
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4.0 of 5
August 11th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 9th, 2016
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3.0 of 5
October 19th, 2015
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5.0 of 5
July 24th, 2014
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