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Dr. Stephen Manifold Is this you?

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29 Ratings • 5 Comments

3.8
  • 15
  • 3
  • 4
  • 3
  • 4

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
21.3 min

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Showing 12 of 29 Ratings

Two Stars

Posted on April 28th, 2016

The staff is so inefficient and unhelpful that they turn you off the doctors!

Easy Appointment
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Five Stars

Posted on April 4th, 2016

Mellisa and her staff are very caring. I am always taking care of immediately when I get there for my appt.

Wait time
5 minutes
Easy Appointment
Promptness
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Dr. Manifold does not inspire confidence or express an attitude of caring.

Posted on January 16th, 2015

Dr. Manifold does not inspire confidence because he either is not willing or not able to communicate important information to the patient. Even when you ask a question you often come away not knowing what is necessary. It is as if he really does not want to be bothered He does not convey any real empathy or understanding of the pain affecting the patient. He might possible be a very good surgeon but it is hard to trust a person who does not seem to really care. The system of communication in his First State Orthopedic Office in Dover, DE is so lacking in any desire to be patient friendly that is causes even more patient frustration

Wait time
20 minutes
Easy Appointment
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Terrible Staff

Posted on March 17th, 2014

After having surgery, I needed required paperwork for me to be eligible for FMLA. The staff took their time doing reports and faxing information. I had to bug them repeatedly. It got to the point of my employer getting mad with me. It took about two weeks just to get them to send the reports. this happened more than once. My next appointment came with snow. I had an 8:00 appointment. No one even showed up at the office or called to say anything. After finally getting hold of them, they kindly re-scheduled me two weeks away again. I guess I'm supposed to bend over backwards to accommodate them after they no-show.

Wait time
10 minutes
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forever

Posted on October 1st, 2009

I had to wait for 1 hour and 20 minutes and his badside manner stinks.

Wait time
60 minutes
Easy Appointment
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Five Stars

Posted on September 29th, 2017

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on September 8th, 2017

Five Stars

Posted on August 14th, 2017

Five Stars

Posted on May 9th, 2017

Five Stars

Posted on January 6th, 2017

Five Stars

Posted on December 30th, 2016

Five Stars

Posted on December 29th, 2016

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