Overall Review

3.4
  • 14 patient ratings
  • 6 comments

Last 12 months:

3.0 (-0.4)

6 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    7%
  • Dissatisfied
    29%
  • Highly Dissatisfied
    14%
  • Wait Time 21.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

2.0 of 5
July 9th, 2014
Fine for basic ailments
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
If you like a doctor to tell you what ails you and what to do, he's fine. Don't ask too many questions and for god's sake, don't question his authority or come prepared with any knowledge of your own. He doesn't want to hear it. Do what he says, don't question him, and you'll be fine. Some people prefer to just do what the doctor says and move on. If that's you, he's your man. If you have vague symptoms, go somewhere else. And I didn't like medical students in there with me either. His receptionists weren't great, but I believe they offloaded the really nasty one. The nurses are nice. My last visit with him, I told him of some rather bad pains I was having with my legs - he'd had it with me by this point anyway - and he blew me off. No eye contact that visit. Turns out another doctor discovered I have some pretty serious issues that he wouldn't have found as he blew me off. He was in the room with me for about a minute that visit. Long enough to wave me off when mentioning the new and strange pain. Thanks for giving a crap, Dr. Reinhardt. Use him for colds and flu. Go anywhere else if it's more than that.
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5.0 of 5
June 30th, 2014
Great doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is an excellent surgeon as well as a family doctor
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5.0 of 5
February 25th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Very happy with the level of care I have received on every visit. Dr. Reinhardt and his staff are knowledgeable and caring. I highly recommend his practice to all my friends and family.
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2.0 of 5
July 12th, 2012
Not happy
Wait time
25 minutes
The doctor is nice, but his office is a mess. I went in for a physical which I had made an appointment for much earlier, and was told by a sassy receptionist that I had to wait 3 more weeks. During my last physical, I saw a medical student who was very unsure of herself. I left with more questions than I arrived with. Then I asked the doctor and the office staff not to send my result s home. They did it anyway. Enough is enough, I'm changing doctors.
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1.0 of 5
October 26th, 2011
Friendly Staff
Stephen Reinhardt, both professionally and personally, is a very arrogant and disrepectful individual with no morals or character. BEWARE trusting a person with these qualities with your well being.
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5.0 of 5
August 13th, 2010
Top Notch Service
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This practice is so patient-oriented. The professional staff members are excellent and knowledgeable practitioners, and the support staff is eager to please and efficient. I have received excellent care from Midlothian Medical and appreciate the personal approach to patients.
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