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Dr. Stephen Southard MD Patient Reviews

  • Internal Medicine Burlington, MA

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Overall Rating

3.9
  • 7 patient ratings
  • 4 comments

Last 12 months:

4.2 (+ 0.3)

7 Patient Reviews

  • Excellent
    71%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    29%
  • Friendly Staff
  • Promptness
  • Wait Time 21.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 7 reviews

5.0 of 5
March 30th, 2017
Teladoc
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Dr. Southard called me about 10 min past our scheduled time but 10 min late in the continence of my home is far better than 45 min in an office environment. Very polite and courteous. Took his time and went over all of my concerns without rushing or interrupting. Great job of educating as well. I've used Teladoc before, but this was the only 5 star experience I've had so far. I would definitely recommend the service and Dr. Southard to friends and family. Dr. Southard, if you read this, thank you very much for your time and attention.
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1.0 of 5
March 9th, 2017
TelaDoc
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Southard called me as part of a TelaDoc consultation. He was rude and presumptuous from the very minute I answered the phone. He had zero interest in what I had going on and repeatedly told me that he couldn't just prescribe something because I just had to wait it out. He made me feel like a drug addict looking for a fix, when all I needed was something to help with the obvious flu I have. He refused to give me anything stating that even if another doctor gave me something, it would be right. He then told my husband during a later consult, that he felt I was inappropriate I speaking with another doctor who did this I needed something and prescribed a medicine for me. HOW DARE YOU!!!!!! You had NO RIGHT to speak to anyone about my medical situation other than me, and absolutely were out of line for telling my husband you thought I acted inappropriately. It is none of your business what actions I take with my health when it's between me and another doctor. You told my husband that you found my TelaDoc records and know that I spoke to someone after I for off the phone with you. You had no right to do that AT ALL!! I will be writing the medical board in addition to the complaint I filed with TelaDoc.
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1.0 of 5
January 10th, 2012
I don't recoment this Doctor
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I landed by him, because he was only one of the few PCP,who taked new patients. He comes unprepared for my visit. He cant properly interpret medical reports,write prescriptions or orders any test.He is not interested in finding a cause of the problem or maybe unable. He just waits of his retirement.
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5.0 of 5
February 3rd, 2010
Been going 2 years
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Southard has been my PCP for a couple of years now. He is very friendly and courteous. He spends whatever time is necessary to make sure my questions are answered and needs are met. I would recommend him to anyone.
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5.0 of 5
March 8th, 2017
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5.0 of 5
February 28th, 2017
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5.0 of 5
February 28th, 2017
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