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Have you seen Dr. Steven Alter?
January 2nd, 2017Finger Surgery
I had 2 surgeries on my finger, so I was in and out of Dr. Alter's office for a whole year, I was so happy with the way I was treated from everyone in the office. Everything from scheduling to insurance, x-rays, nurses and Dr. Alter and his NP Roula I couldn't have asked for better treatment. Dr.Alter is an all business and gets right to the point kind of doctor- no sugar coating here, but was amazing I would recommend him in a heartbeat to anyone. I was was made to feel very comfortable in a situation that was a little nerve racking. Bottom line I HIGHLY recommend Dr. Alter!
December 12th, 2016
i had my wrist re-broken by excel in 13 then waited 6 months and found steven, and her did surgery on my wrist and i was very satisfied with his work.
November 22nd, 2015Dr Alter
November 11th, 2015Nothing was worse than this experience
I wish I could have recorded this experience because it was truly awful. I have had issues with a condition in my hand for 2.5 years. The first surgeon I saw has moved away and left his practice. The second was a referrral and too far and this doctor was close so I figured that with my records and a quick look, this would be a simple visit with a minor surgery recommendation. First of all, his PA was awesome. What a lovely man. He had a great bedside manner and was very thorough. It's too bad he wasn't the actual surgeon. After a review of history and some testing the doctor came in and pretty much said "I can't help you." The reason was because I have had bad reactions to cortisone shots in the past. He said multiple times "I'm not doing it." "I don't think surgery would fix you." Finally, when I asked if I was supposed to live in this pain for the rest of my life, he said "Yes, possibly." He recommended that I go back to my previous doctor. I explained that it was difficult to take the time from work needed to travel as far as I was and he said "Well, take a day out of work then." He was rude, inconsiderate and not someone I would recommend anyone who wants to be treated with dignity or as a human being should go see. I left embarrassed and ashamed and literally in tears. I am an intelligent human being who was looking for help from a man who took an oath to help people and this man clearly had no itention of doing that. I would rate him 0 stars if possible. I did call the previous doctor and saw him two days later. He said "Since you haven't done well with cortisone, looks like surgery is the answer." I told him of my experience with Dr. Alter and he was very confused. I feel that I was just not that exciting and this doctor did not care to take my case. I hope you consider this before you see this doctor. I still have residual grief from this visit and pray that the medical board reviews this man.
November 4th, 2015Mother
Poor bedside manner,doesn't communicate or express any progress. Xrays taken but doesn't express how they looked. My impression is that he doesn't communicate because then he would get behind with his patients, by communicating with all his patients would put him behind. As it stands now there is a short waiting time to see the dr. Your shuffled in and out like cattle.
September 14th, 2015
This was the worst Orthopedic Doctor I have ever been to. Worst bedside manner. Sarcastic, demeaning, rude, condescending, and talked down to me. Will never go again. Recently moved from N. Virginia where I had spoke to highly regarded Specialists in this field, several MRI's done; he was abrupt and said they didn't know what they were talking about... Horrible
June 10th, 2015Thumb Ulnar Collateral Ligament Repair
I was referred to Dr. Alter for a thumb injury (complete UCL tear). I was very impressed by his responsiveness as he was able to see me the same day and have the surgery done within a few days. He clearly explained the options available and risk/reward (surgery vs. non surgical treatment). The appointments I had with Dr. Alter were generally very quick, but I didn't feel rushed at all. Any questions I had were answered very concisely but thoroughly, definitely no idle chit chat. I've been to other doctors in this practice as well and it's very well run and efficient. 8 weeks after surgery I'm back to all the activities and sports that I normally do without limitations and I'm very happy with the result. I would highly recommend him based on my experience.
April 27th, 2015
March 23rd, 2015
March 12th, 2015
February 27th, 2015
February 26th, 2015Customer satisfaction
Dr. Steven Alter is similar to the following 3 Doctors near Westford, MA.
Dr. Eric Holstein
Westford, MA 0 mi33
Dr. Kevin Tomany
Orthopedic Surgery, Surgery of the Hand, Plastic Surgery
North Chelmsford, MA 2.75 mi25
Dr. Kevin Malone
North Chelmsford, MA 2.75 mi20
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