Dr. Steven Andriola MD Patient Reviews

  • Orthopedic Surgery North Andover, MA

Overall Rating

4.1
  • 13 patient ratings
  • 4 comments

Last 12 months:

4.8 (+ 0.7)

13 Patient Reviews

  • Excellent
    62%
  • Great
    8%
  • Good
    8%
  • Poor
    15%
  • Bad
    8%
  • Friendly Staff
  • Promptness
  • Wait Time 15 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
September 22nd, 2016
Principal Engineer Raytheon
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. A treated my rotator cuff issue with great results. His technical knowledge and scientific application to the problem was 2nd to none. Super Physician from all aspects. I highly recommend Steven to anyone looking for the best health care around!
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5.0 of 5
June 29th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
this guy is great and staff is just as good!!!
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3.7 of 5
September 9th, 2014
Excellent doctor/ Secretary could use some patience
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I think the doctor is excellent. It would be nice if the secretaries were more approachable. Rather then telling me, they should have told you all the information during your surgery, they could have just kindly given me the information I needed. Afterall, it is not easy to go through a surgery and post follow up etc.
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1.0 of 5
November 14th, 2013
The office management is a mess
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
It is very difficult to make an appointment for North Andover office visit. 80% of chances nobody answers the phone, 80% of chances nobody returns phone call after left message. In order to make one appointment, I made about 10 phone calls. After 2 visits, I still feel pain in my knee. I want a MRI scan. They refused to give me a referral by phone. I have to set up another appointment just for referral. On my 4th visit, the nurse told me that I do not need referral from my PCP. But later my health insurance provider declined my claim because lack of my PCP referral. Worse than that, I asked Dr Andriola for prescription medicine and confirmed with nurse before leaving the office. But when I arrived CVS, CVS never received any prescription from this office. I give up and look for new specialist instead.
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5.0 of 5
June 4th, 2017
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5.0 of 5
May 12th, 2017
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4.0 of 5
August 4th, 2016
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5.0 of 5
June 12th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 21st, 2015

2.0 of 5
February 14th, 2015
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2.3 of 5
February 1st, 2015
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5.0 of 5
August 29th, 2014
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