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Ratings and Reviews

14 Ratings with 4 Comments

  • Excellent
    9
  • Great
    1
  • Good
    1
  • Poor
    2
  • Bad
    1
  • Excellent
    9
  • Great
    1
  • Good
    1
  • Poor
    2
  • Bad
    1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 14 Ratings with 4 Comments

5.0 Rating

September 22nd, 2016

Principal Engineer Raytheon

Dr. A treated my rotator cuff issue with great results. His technical knowledge and scientific application to the problem was 2nd to none. Super Physician from all aspects. I highly recommend Steven to anyone looking for the best health care around!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 29th, 2016

this guy is great and staff is just as good!!!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

September 9th, 2014

Excellent doctor/ Secretary could use some patience

I think the doctor is excellent. It would be nice if the secretaries were more approachable. Rather then telling me, they should have told you all the information during your surgery, they could have just kindly given me the information I needed. Afterall, it is not easy to go through a surgery and post follow up etc.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

November 14th, 2013

The office management is a mess

It is very difficult to make an appointment for North Andover office visit. 80% of chances nobody answers the phone, 80% of chances nobody returns phone call after left message. In order to make one appointment, I made about 10 phone calls. After 2 visits, I still feel pain in my knee. I want a MRI scan. They refused to give me a referral by phone. I have to set up another appointment just for referral. On my 4th visit, the nurse told me that I do not need referral from my PCP. But later my health insurance provider declined my claim because lack of my PCP referral. Worse than that, I asked Dr Andriola for prescription medicine and confirmed with nurse before leaving the office. But when I arrived CVS, CVS never received any prescription from this office. I give up and look for new specialist instead.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 25th, 2017

5.0 Rating

June 4th, 2017

5.0 Rating

May 12th, 2017

4.0 Rating

August 4th, 2016

5.0 Rating

June 12th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

July 21st, 2015

2.0 Rating

February 14th, 2015

2.3 Rating

February 1st, 2015

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