Dr. Steven Nelson MD Patient Reviews

Overall Rating

3.7
  • 21 patient ratings
  • 5 reviews

Last 12 months:

4.2 (+ 0.5)

5 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    5%
  • Neutral
    10%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    19%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 21 minutes

Showing 1 - 5 reviews

5.0 of 5
September 28th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Awesome physician, very caring and concerned! Definitely recommend him to everyone!
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2.0 of 5
September 9th, 2016
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Nelson is a very good doctor, as is his clinic nurse, Marcie. However, the support office staff is often abrupt, rude, condescending and downright hateful at times. Patients are not informed who they should refer questions to; you have to learn by making a mistake. The patient portal is sometimes not loaded with results for months, even after asking. The plusses of location and physician himself may not be worth the stress of dealing with the staff.
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2.0 of 5
March 11th, 2015
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Nelson is great; however the front secretarys and the referral nurse are horrible. No one will ever call you back after you leave a message and the secretarys are extremely rude when you ask them about it. I have even been hung up on when I've called. This is no way to run a office and it is unfortunate because Dr. Nelson is a very good doctor.
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1.0 of 5
March 20th, 2014
previous patient
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
you c an wind up with stage 3 kidney disease with nelson. he doesnt go over tests with you.
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1.0 of 5
March 11th, 2013
Never Returned - It was that bad.
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This doctor made assumptions based on my looks. He never even looked at my health information that I brought with me. He told me that what I had been told by previous doctors was wrong. He informed me that I probably had not had lab work in years even though I had it with me at the time. He was rude and informed me that he was not used to patients disagreeing with him and I needed to find another doctor to see. I did follow his advice to find another doctor.
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