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- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
March 22nd, 2017Amazing experience from start to finish!
Dr. Cyr has providedmy wife with the best services we have ever seen in the medical profession, and we have an excellent GP. The testing Dr. Cyr did before the surgery was extensive and comprehensive. He pinpointed every spot that required attention. Dr. Cyr has a surgical team of the highest quality. The Vascular surgeon is fantastic & never lost a soldier/patient while operating in Iraq along side De. Cyr. The Anesthesiologist had my wife conscious and talking as she was being rolled out if the ER - both times. When her surgery was funally scheduled, all the Doctors set up all her pre-op appointments in a totally coordinated effort that had no conflicts and did not require us to make any calls to schedule anything - they handled every bit if it - even when the 1st surgery was moved up a day and appointments had to be rescheduled - the customer service was extraordinary! Not only are Dr. Cyrs surgical skills at the top of the profession, but his bedside manner is fantastic. He sat in the hospital room talking to us for 15 minutes, and then bent over the bed to hug my wife & gave me a hug, too. Every time I mentioned how much we appreciated him, he reaponded that it was an honor to work on her. I am not a very religious person (I am inwardly spiritual), but I truly believe that Dr. Cyr does Gods work. Simply an amazing experience from start to finish & beyond.
March 13th, 2017Dr. Cyr is a very good surgeon, however
I went to see him about a painful nerve problem in the C4 region that affected my left arm (loss of strength and constant pain). Of course, he has a team that evaluates each patient before you even see him. The problem I had was that the pain level was extreme the PA gave me a prescription and some cream which were both totally inadequate for the level of pain I was experiencing. Then they sent me to physical therapy which made my pain even worse. Finally (thank God) Dr. Cyr saw my MRI and immediately scheduled me for surgery. Everything was better after that. I am now in the process of seeing him again for a bone headed move I made picking up a heavy object, now it's a bulging disk somewhere around L3-L4 area.
January 15th, 2017Convinced me that I needed a complete cervical. Fusion at first he was very nice after a bad surgery he only has seen me once in two years I've left me with inhabilitating chronic pain on neck and upper back and my right had with nerve damage so my right arm hands and three fingers feel like having electric shocks all the time, pain I creadoras and keeps me awake at night my right hand is very clumsy and no feeling on half my hand and three fingers. Ruined my family life, I can't work and Iam broke
November 7th, 2016Dr. Steven Cyr
Dr. Steven Cyr is without question one of the BEST medical doctors I have seen in my life. I recommend Dr. Cyr highly. He was not only friendly and welcoming. He was personal. He cares about his patients and about his work. He spends the necessary time with you so that you are comfortable with what your diagnosis is. He made me feel comfortable about my back surgery. I was a nervous wreck after suffering from the back pain I had. I was relaxed and calm after speaking with him. He is attentive, positive, flexible, thorough and genuine. I had only positive experiences with Dr. Cyr and his staff. I have never met anyone, nonetheless a busy doctor such as Dr. Cyr to be so understanding, sympathetic and so extremely caring. I was truly lucky to have crossed paths with such a great man and doctor. He is extremely intelligent and is an excellent physician. Dr. Cyr5 did my back surgery and I healed so quickly because of Dr. Cyr. I am able to teach my strength training classes at the gym and do martial arts. He is amazing and I highly recommend him.
November 1st, 2016Highly Recommend
I am just over a year out from the surgery Dr. Cyr performed on my back and the only way to describe him is he is a miracle worker!! I was in pain for several years until I found Dr. Cyr. Except for a few minor aches and pains every now & then, I am pain free for the first time in YEARS!!! Dr. Cyr has been blessed by God! He truly is a gifted surgeon!!!
October 14th, 2016Nobody better!
I had a back fusion, S1 to T10. I was in a lot of pain. I don't think I would be as pain free if it wasn't for Dr. Cyr and his staff. Once my surgery was over he came out to my family and took his time explaining everything he had done and did not rush. I am very family oriented and he hugged each one of my family members, that meant alot.
June 20th, 2016At first great, the follow up care after surgery horrible
I had major surgery. I met Dr. Cyr and he was great. He explained everything, took his time answering my questions and my spouses questions. I seen him on my first follow up. Then I was given to Dustin Janzen for my follow ups. From there it went down hill. Dustin knew nothing. I would tell him what Dr. Cyr had told us and he would tell me, "No, I'm sure you heard that incorrectly." Then Dr. Cyr came in and said exactly what I said and Dustin just sat there nodding. My spouse and I were so frustrated with Dustin. I eventually asked not to see him again. I was tired of Dustin asking for myself and my spouse to Google my questions and then he would look it up and come back and we could go over what we all had found. Why am I paying for this visit, having to ask people to take me to my follow up appointment, which requires them to take time off of work to be told to Google it. I never seen Dr. Cyr after the 2 times after my follow up. The first one is on my first follow up and the second time is because I called and complained about Dustin. What finally did it for me and my spouse said no more, with Dustin is I seen his notes that he typed up before we were even done and he lied on those about what he told me. My spouse also seen the notes and we could not believe that he was lying. I hate even having to write this bad review because I had been seeing them for so long and the staff was nice and helpful. The wait time from when your appointment is scheduled to the time you actually get seen was ridiculous but I dealt with it because I liked everyone there when I started with them. I would start seeing a certain Doctor there and they would leave and then I would see another one and they would leave. This went on the whole time I was going to them.
June 15th, 2016So glad I found Dr. Cyr
I was at the end of my rope. Seven failed back surgeries. I goggled " The best Orthopedic Surgeon in the USA." Dr Cyr was rated in the top two. To my surprise he was located here in San Antonio Tx. In terrible pain, I called and made an appointment. Dr. Cyr said I needed a Complete Back Revision. After six months of testing to see if I qualified, I was scheduled for surgery. . Two parts, one through abdomin and the other through my back. 22 hrs of surgery and he's A team were a success! The only thing I can say is I couldn't afford all of the therapy so I have bad muscle spasms in my upper back. Dr. Cyr is the best. He prayed before surgery, as a Christian that meant so much to me. He is the best.
August 28th, 2015
November 21st, 2014
Dr. Cyr is a wonderful, compassionate, and committed surgeon with a proven track record of positive outcomes for his patients. I had a spinal fusion three years ago with a nearly 100% recovery. However, it is unfortunate that I have had a negative experience with his office staff, including the nurse. During the summer, I had an unfortunate situation happen when I fell on my spinal fusion and several months after the accident, I had (and still have) pain around my fusion area (l4-S1). As expected, after the first visit, nurse Ross recommended an MRI and CT scan as well as x-rays. After all was said and done, I didnât hear anything for a couple of weeks so I made another appointment at the Boerne office, and she reviewed the Radiologists notes during my appointment while I sat and watched. Afterward, she then turned to me and said she didnât understand his notes, and would need to order a re-read from the Radiologist. At that point she assured me she would follow up with me as soon as she received it, and she would even ask Dr. Cyr to review it himself, and that I would not have to pay for a third visit. Two weeks came and went and nothing. I called and left multiple messages and finally received the call. She explained that the Radiologist had a typo, which made perfect sense, and then that was it. I said, did Dr. Cyr review the MRI? Her response was yes, and that everything looked good. I was quite surprised that she had no recommendation for physical therapy, or a Neurologist or other specialist. This clinic has essentially left me behind as they move forward with their massive amounts of surgical candidates. I find this to be an unacceptable approach to practicing medicine. Moreover, Iâm offended by the lack of professionalism that I have received. Nurse Ross was certainly nice but disorganized, unprepared, made unfulfilled promises, and had no recommendation for what to do next. The last thing she said was, "give us a call if you have any problems". Seriously? After some phone calls and other meetings with doctor friends, I am well on my way to working with a more caring, supportive group that can respond to the diverse needs of their patients.
February 18th, 2014You"ll never see him after surgery.
If you need surgery, he is great. Eloy is great. Ms Ross should not even be in this field. She is totally incompetent and has no idea what she is doing. Unfortunately, after surgery it is IMPOSSIBLE to schedule an appointment with Dr. Cyr. He will do a complex procedure and give no pain medications, and kick you out of the hospital too soon so they can move more money making patients in. Yes, he is a great surgeon. His office policies and incompetent staff are tiresome. The first review stating "my recovery after my surgery is entirely my responsibility" couldn't be further from the truth. You will need good follow-up, and you will need someone that doesn't only want to see you before surgery. If you need a minimal surgery, go for it. If you need a complex surgery, beware of never seeing him again after he cuts on you. Mixed feelings here.
December 6th, 2013Dr Steven Cyr
I've known Dr Steven Cyr one year, I'm currently under his care and making the decision to have lower spinal surgery. Twelve years ago I had spinal fusion on C5/C6 and C6/C7, so I understand success requires an outstanding surgeon and personal commitment to therapy and health after the procedure. I'm certain Steven Cyr is the outstanding surgeon to perform this procedure on my spine, but the determination and focus on therapy, health and healing after surgery is fully my responsibility. I find Dr Cyr's conservativatism regarding the recommendation to have the surgery, prescribing the accurate and correct amount of medication and the consideration he willingly gives shows true experience and dedication for his patients. Steven Cyr is a very busy man; dedicated to helping people, giving to the San Antonio community and loving his family. However, when Dr Cyr consults with me as a patient, Steve is laser focused on my well being and the procedure required to get me back in the gym at 100%.
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