Dr. Steven Grufferman MD Patient Reviews

  • Emergency Medicine Silver Spring, MD

Overall Rating

2.3
  • 3 patient ratings
  • 2 comments

Last 12 months:

3.0 (+ 0.7)

2 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    67%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
October 16th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor was very personable and gave me a thorough exam for my knee injury. As a runner who has experienced similar injuries himself, he was knowledgeable about my situation and explained how I should take care of the problem at home and how to prevent future injuries. I was relieved and really appreciated his detailed consult.
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1.0 of 5
May 27th, 2011
Promptness
Friendly Staff
Appropriate Follow-up
The doctor never saw the patient but billed for $532 including for "fracture care" which obligates the provider to 90 days of follow-up care. However, the attending physician assistant referred the patient to an outside orthodopedist for immediate follow-up, saying an orthopedist would need to see the broken toe the next day - meaning there was no intent to provide any follow-up care. The doctor's billing office did not send the proper patient insurance ID information to the insurance company despite being provided with it by the patient, so the insurance company could not match the patient with the coverage. The doctor's billing office then sent the patient a bill for the full amount and when provided the correct information (again), said they would resubmit it to insurance, but instead sent the patient a second bill with a threatening message on it. The doctor is nothing but a thief - provides no medical services, bills illegally, charges for services not provided - just a thief!
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