Dr. Steven Heard MD Patient Reviews

  • Dermatology Shreveport, LA

Overall Rating

4.4
  • 17 patient ratings
  • 2 comments

Last 12 months:

3.3 (-1.1)

2 Patient Reviews

  • Highly Satisfied
    71%
  • Satisfied
    6%
  • Neutral
    18%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    0%
  • Wait Time 20.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

3.0 of 5
July 25th, 2016
Office Manager Doctor's Office
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I love Dr.Heard....once you get called back his staff is WONDERFUL!! But....making an appointment and dealing with the staff at the front desk will make you want to go somewhere else....not friendly and your made to feel like they are doing you a favor by waiting on you!!! Every time I call to get an appointment....I want to find another dermatologist BUT when I see Dr. Heard and his staff it makes it worth dealing with the rude receptionist!!!
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5.0 of 5
August 12th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The best and kindest doctor there is.
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