Overall Review

4.1
  • 25 patient ratings
  • 6 comments

Last 12 months:

no change

6 Patient Reviews

  • Highly Satisfied
    56%
  • Satisfied
    24%
  • Neutral
    4%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    8%
  • Wait Time 36.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
November 29th, 2016
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Just terrible. Office is disgusting and dirty. He spends more time trying to convert you to Christianity than helping you with a medical condition. I will never EVER go back to him.
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5.0 of 5
September 18th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient of Dr. Steven Ma for over the past 14 years; he is extremely effective and efficient as a Primary Care Family Practitioner. It may take a few extra minutes to actually see Dr. Ma for an annual checkup or routine, yet it is well worth the wait because of the exceptional quality care he gives to each of his patients.
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5.0 of 5
August 28th, 2012
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr.Ma is very friendly, and will listen to you.only one staff member is nice the other needs to work some where else,
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4.0 of 5
August 3rd, 2011
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He keeps you coming back for follow-up appointments.
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1.0 of 5
June 7th, 2011
Dr Ma
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Ma is always in a rush, literally running around the office. He speaks very fast and unclear so it's hard to understand him. He doesn't listen to your problem and try to correct it, he tries to say a lot of symptoms people have are in their head. I don't feel like he knows much of what he's talking about.
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2.0 of 5
February 3rd, 2011
LONGEST WAIT IN HISTORY!!!
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
NO MATTER WHAT THE APPT IS FOR OR TIME OF DAY-YOU WILL WAIT!
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