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Ratings and Reviews

19 Ratings with 2 Comments

  • Excellent
    11
  • Great
    4
  • Good
    2
  • Poor
    1
  • Bad
    1
  • Excellent
    11
  • Great
    4
  • Good
    2
  • Poor
    1
  • Bad
    1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
10 min

Showing 19 Ratings with 2 Comments

5.0 Rating

March 15th, 2017

The best shoulder surgeon I have ever experienced!! He fixed my R shoulder!! My L shoulder was fixed twice and while the results were good, Dr Klepps results were much better!! Range of motion is better, as well as much less pain!! A+++++++++++++

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.0 Rating

April 29th, 2015

Accomplished surgeon; good guy

The wait at Dr. Klepps' office can vary greatly. On 3 occasions I waited less than 10 minutes; another time it was roughly a half hour. Staff are courteous. Dr. Klepps is very approachable and happy to answer questions without using too much medical jargon. He never makes me feel that I'm asking a stupid question. He has a good sense of humor when prompted. Regarding time spent with me, I would prefer more than the typical 10 minutes. This seems to be the industry standard for orthopedic surgeons. With other orthopods, I have actually had to REQUEST that I see the doctor; otherwise I was limited to seeing the PA. This is not an issue with Dr. Klepps. Klepps is known to be the "go to" guy for shoulders in Billings. I think he is highly accomplished; we are lucky to have him here.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 15th, 2017

4.0 Rating

January 25th, 2017

4.0 Rating

January 25th, 2017

4.0 Rating

January 23rd, 2017

4.0 Rating

January 9th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

December 25th, 2015

5.0 Rating

December 16th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

December 11th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

August 9th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

April 15th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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