Dr. Steven Klepps MD Patient Reviews

  • Orthopedic Surgery Billings, MT

Overall Rating

4.3
  • 19 patient ratings
  • 2 comments

Last 12 months:

4.4 (+ 0.1)

2 Patient Reviews

  • Highly Satisfied
    58%
  • Satisfied
    26%
  • Neutral
    5%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    5%
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
March 15th, 2017
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The best shoulder surgeon I have ever experienced!! He fixed my R shoulder!! My L shoulder was fixed twice and while the results were good, Dr Klepps results were much better!! Range of motion is better, as well as much less pain!! A+++++++++++++
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3.0 of 5
April 28th, 2015
Accomplished surgeon; good guy
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The wait at Dr. Klepps' office can vary greatly. On 3 occasions I waited less than 10 minutes; another time it was roughly a half hour. Staff are courteous. Dr. Klepps is very approachable and happy to answer questions without using too much medical jargon. He never makes me feel that I'm asking a stupid question. He has a good sense of humor when prompted. Regarding time spent with me, I would prefer more than the typical 10 minutes. This seems to be the industry standard for orthopedic surgeons. With other orthopods, I have actually had to REQUEST that I see the doctor; otherwise I was limited to seeing the PA. This is not an issue with Dr. Klepps. Klepps is known to be the "go to" guy for shoulders in Billings. I think he is highly accomplished; we are lucky to have him here.
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