Dr. Steven Lampert MD Patient Reviews

Overall Review

2.8
  • 4 patient ratings
  • 1 comment

Last 12 months:

4.0 (+ 1.2)

1 Patient Reviews

  • Highly Satisfied
    25%
  • Satisfied
    25%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Wait Time 22.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
May 11th, 2015
Pain Management
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Normally I don't write bad reviews but this one really bothered me. On the initial visit it was a pretty quick in and out and I didn't really get a detailed explanation of what he was wanting to do with an injection he wanted me to schedule. I did go to a neurologist and do the follow ups he reccomended and then scheduled the appointment. On Friday 1 Business day prior to the appointment my Monday morning appointment didn't go through on my insurance. I made all my calls Friday to try to resolve it. What I found out was that Dr Lampert did not get the neurologist notes from almost 3 months ago around the time of my first visit with him nor the surgical records which were the things he recommended I do. Because of this he said the appointment was cancelled because of the offices negligence and they were completely uncaring about it and refused to work with me to get me in that day. So much so that the nurse who I told about the issue didn't even call me back to say she got the information and when I called a few hours later I was told she left the office to go to a dentist on an errand of some sort. I decided at this point to talk to my primary care doctor to get a different doctor. This is unprofessional and if he lacks the ability to get details straight to get the appointment through I would not want him doing the procedure. His bed side manner and method of speaking with me was one of the coldest Ive received on my entire journey through my nerve damage that was caused from my hernia. If you were considering this doctor I'd advise against it.
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