Dr. Steven Patten MD Patient Reviews

  • Geriatric Medicine Decatur, GA

Overall Rating

3.7
  • 17 patient ratings
  • 5 comments

Last 12 months:

no change

17 Patient Reviews

  • Excellent
    59%
  • Great
    0%
  • Good
    0%
  • Poor
    29%
  • Bad
    12%
  • Friendly Staff
  • Promptness
  • Wait Time 29.2 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
February 16th, 2015
Doctor is GREAT- Staff lacks professionalism (billing dept)
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. P is great - staff, especially billing dept is questionable on manners & professionalism.
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2.3 of 5
June 12th, 2012
Changed in Patient Focus...Geriatrics
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My family has been with Dr. Patten over 10 years. In the beginning he was very attentive and showed great concerned for his patients; however, over the past few years his practice has taken a major step backwards. Although, it is relatively easy to get an appointment you will see his nurse practioners more than you see him. He has become very insensitive to how long his patient are kept in the waiting area only to have him step in for five minutes or less, furthermore he forgets to order all the prescription or test that I requested. You haft to pay a co-pay just receive your test results and his practice seems to be geared more to his Geriatrics patients. His (Back-Office) staff although courteous and respectful would come back at times and ask that I have co-pay that is sometimes a hundred dollars or more and try to explain to me that it is from an appointment 2 years ago but cannot tell me what the appointment was for although me and my wife have been there well over 30 times combine never having to deal with this. I would spend several hours waiting in the reception area to see Dr. Patten and then another 45-1 hour in the room to he has left me no choice but to find another doctor. Nice man but to me he has lost his focus on all things to consider.
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5.0 of 5
June 22nd, 2010
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Steven Patten cares about his patients
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2.3 of 5
May 21st, 2010
Wait time
60.0 minutes
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
While I would rate the doctor average to above average, I had a terrible experience with the office as a whole. Calls were not returned, questions were not answered, and the staff was very brusque while I was physically at the location - and I did not even have a customer service issue I needed resolved at the time I was there! Even if Dr. Patten is knowlegdeable, he does not seem to be much of an office manager. I would sincerely recommend trying to improve in that area.
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5.0 of 5
January 8th, 2010
Dr. Terri Cooper
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
This is the best doctor I seen in a long while. He spends time with you and cares for his patients.I was referred to him by a friend-Thank you.
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5.0 of 5
October 7th, 2016
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1.0 of 5
October 5th, 2016
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5.0 of 5
August 8th, 2016
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5.0 of 5
June 7th, 2016
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5.0 of 5
April 26th, 2016

2.0 of 5
January 12th, 2016
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5.0 of 5
July 27th, 2015
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