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Rude front office staff show details Rude front office staff
by Donni Howell-Crist on Sep 10th, 2014

I have two parts with this review...My dad is a patient of Dr. Silas, and he is a wonderful Dr, with a great personality... His staff however is a whole different story. First if the office opens at a certain time, why is the door locked during regular office hours?? Why when you call the office and ask why the door is locked during office hours you are told "because i am here by myself"... WOW really????? You have no idea if I am a potential new client or and established one, in either case patients should be able to enter the office during office hours!!!!!! Also the front staff is very unprofessional and do not adhere to HIPPA RULES!!!!!! After the front office staff being so rude to my dad and I let them know about it and told them I would be finding him a new Dr... All the office staff could say is Dr. Silas is wonderful and it is very unfortunate that his staff is keeping business away... I guess negative feedback is not allowed,,,,, I have tried to post with tasteful words not curse words and was told can't submit/.... wow