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Dr. Sue Kim Is this you?

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Ratings and Reviews

20 Ratings with 2 Comments

  • Excellent
    13
  • Great
    0
  • Good
    1
  • Poor
    0
  • Bad
    6
  • Excellent
    13
  • Great
    0
  • Good
    1
  • Poor
    0
  • Bad
    6

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
38 min

Showing 20 Ratings with 2 Comments

1.0 Rating

January 12th, 2015

Not a good communicator

I did not have a positive experience. I felt Dr. Kim was distant and not a good communicator. I felt extra appointments were set up unnecessarily and after surgery I felt she was dismissive and not helpful. I truly felt that money was more important to her and her office staff than patient care.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

April 7th, 2014

Andover obgyn/Dr. Kim and staff

This has been the most unprofessional place I have ever been to. After having to switch from my doctor due to another in network; I felt like I was another number in the deli line. I had Dr. Kim and her bedside manner as long as having over an hour to see her was frustrating enough. I felt she totally disregarded my time as well as my concerns and in no time did I feel her competency in her diagnosis. The medical staff as well as the office staff seem as if they're inconvenienced to be there. There is no warmth or comfort in either of the offices I visited (Haverhill and Salem, NH) getting an appointment in a timely manner is a huge juggling act for these people. Seriously, consider going to this place, they are lacking in all the things they are being paid for. Customer Care and making their patients feel taken care of should be a top priority not an inconvenience!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 2nd, 2017

5.0 Rating

January 5th, 2017

5.0 Rating

July 26th, 2016

5.0 Rating

July 7th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

June 4th, 2016

5.0 Rating

May 30th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

February 7th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

November 12th, 2015

5.0 Rating

October 9th, 2015

Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

July 30th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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