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Patient Reviews ?

Overall Rating:
4.0
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Total Ratings

21

Total Reviews

4

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1 star
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Average Wait: 15 minutes
Ease of Appointment:
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Promptness:
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Courteous Staff:
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Accurate Diagnosis:
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Bedside Manner:
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Spends Time with Me:
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Follows Up After Visit:
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Average Wait: 15 minutes
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Dec 4th, 2015

Had a real bad experience with Sumana's Clinic located in 2925 Skyway Cir N, Irving, TX 75038. I do not have any issues with the Doctor but its the hospital staffs which made me write this review. i did my Preventive check up there. and was told that i will get the lab results via mail. Its been almost 3 weeks and no results yet. When ever I call they put me on Hold and make me wait like 10 -15 mins and say the Nurse is busy and will get a call back. But I never gets a call back. I was supposed to go in for a second visit and they told me that they will be reminding me of the same but never did and I missed my appointment. My advice, no issues with the doc but if you are ready to miss your appointments and be on the phone waiting to talk to some one other than the reception person(who just redirects the call) then please go ahead. For the one's which I given 1 Start, if I would have given an option to give 0 stars, I would gladly do it.

Jul 1st, 2015

Terrible doctor and staff.

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Feb 14th, 2014 on patientfusion.com

Dr. Ketha takes the time to make sure all of your concerns are addressed. I liked her some much that she is now my wife's primary provider.

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cares for the patient show details cares for the patient
Sep 28th, 2012

Listens to patient.Compassionate. Flexible in timings. Also takes care of the patient if goes to hospital.

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