Overall Review

3.6
  • 5 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.4)

3 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    20%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 45 minutes

Showing 1 - 3 reviews

1.0 of 5
July 23rd, 2013
Poor punctuality
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I complained about the habitual wait time of over an hour. The response was 'If being on time is important to you, then perhaps you should see another doctor.' She never offered an apology or explanation and was over an hour late for every appointment.
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2.0 of 5
September 10th, 2012
Poor patient service
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Phillips has been my doctor for about 10 years. The last couple of years, the wait time at the office has gotten longer and longer. The average wait time is over an hour.
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5.0 of 5
August 29th, 2012
Dr. Sumer Phillips is a First Class (Female Doctor)
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
First of all the Dr. Sumer Phillips I know is female & is the doctor whom I'm rating. Dr. Phillips is truly a professional, she listens, very intuitive, very thorough and if there's a need to involve a specialist to resolve a problem/issue Dr. Phillips is very selective in who she will sent you to & this may involve Doctors in the Fayetteville, AR area in order to provide you with the best medical care. She's a great doctor.
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