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Dr. Sumer Phillips Is this you?

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COPD

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Ratings and Reviews

5 Ratings with 3 Comments

  • Excellent
    3
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    1
  • Excellent
    3
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
45 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 5 Ratings with 3 Comments

1.0 Rating

July 24th, 2013

Poor punctuality

I complained about the habitual wait time of over an hour. The response was 'If being on time is important to you, then perhaps you should see another doctor.' She never offered an apology or explanation and was over an hour late for every appointment.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

September 11th, 2012

Poor patient service

Dr Phillips has been my doctor for about 10 years. The last couple of years, the wait time at the office has gotten longer and longer. The average wait time is over an hour.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 29th, 2012

Dr. Sumer Phillips is a First Class (Female Doctor)

First of all the Dr. Sumer Phillips I know is female & is the doctor whom I'm rating. Dr. Phillips is truly a professional, she listens, very intuitive, very thorough and if there's a need to involve a specialist to resolve a problem/issue Dr. Phillips is very selective in who she will sent you to & this may involve Doctors in the Fayetteville, AR area in order to provide you with the best medical care. She's a great doctor.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 29th, 2016

5.0 Rating

July 13th, 2015

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