Dr. Susan Berberich MD Patient Reviews

Overall Review

3.9
  • 14 patient ratings
  • 6 comments

Last 12 months:

4.0 (+ 0.1)

6 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    7%
  • Neutral
    14%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    14%
  • Wait Time 23.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
April 11th, 2016
Highly Reliable
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Prompt, professional, and able to explain matters in simple easy-to-understand terms
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5.0 of 5
August 30th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient of Dr. Berberich for several years. I feel so fortunate that I am in her care. Every time I am in her office for a visit I feel so important to her. She explains to me what is going on with my condition, what positive outcome we together are going to work toward, what the plan is and how we are going to proceed. Dr. Berberich is so professional, knowledgeable, kind, and caring. She is one of a kind. I always recommend her.
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4.0 of 5
April 27th, 2015
Wait time
56 minutes
She is excellent but the practice overbooks all the time and the wait is terrible. I have had 3 Dr.'s there and was continually getting phone calls changing appointment dates. After 20 years, going to find another opthamologist. Too old to sit on my axx waiting doing nothing.
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5.0 of 5
August 22nd, 2009
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Appropriate Follow-up
Absolutely the best treatment I have ever received. A true professional who took the time to review my history, even things that I didn't think were important, before making the correct judgment. Her peers rated her as Louisville's "Top Doc" in ophthalmology, & that was for good reason!
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1.0 of 5
July 15th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She seemed to treat me like a cookie cutter person. Nothing I said made any difference in what her preset plan was already set to be. Other people outside of the visit had more influence on what was going to happen to me then any information I could provide about my case.
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1.0 of 5
June 17th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor was barely with me two seconds. Other office workers did all the stuff. I don't know if these people were even high school graduates, and she counted on what they told her to pretend she really treated me.
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