Dr. Susan Clark-Frantz MD Patient Reviews

Overall Review

4.6
  • 30 patient ratings
  • 5 comments

Last 12 months:

4.0 (-0.6)

5 Patient Reviews

  • Highly Satisfied
    83%
  • Satisfied
    7%
  • Neutral
    0%
  • Dissatisfied
    3%
  • Highly Dissatisfied
    7%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 11.9 minutes

Showing 1 - 5 reviews

2.0 of 5
August 15th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She put my concerns aside about painful pap smears and went through with it anyway. I was in serious discomfort and pain for 3 full days after the pap. She requires one every year and after research at Cleveland Clinic, Johns Hopkins, and Briggam Women's Health Center, I find out that I am not in need of a pap after a complete hysterectomy and my age. I asked her to stop them and she did it anyway. She doesn't listen and neither does her staff. They tried telling me that they've never had any patient complain of pain after a pap!! Really?
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5.0 of 5
May 29th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Clark is a kind caring individual who always has time to listen to you concerns. Reporting back findings from tests is quick.
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5.0 of 5
April 9th, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Clark is an outstanding physician, and I'm very thankful she's my Dr!!
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5.0 of 5
March 13th, 2015
Wait time
10 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A wonderful compassionate Doctor I have been seeing for years .Answers all questions .I recommend her to all .
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5.0 of 5
September 20th, 2011
Very thorough and informative
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had a stroke 18 yrs ago, and I have painful endometriosis. Susan listened to everything I told her, and ordered blood and DNA testing. She also ordered a pain managment specialist, as well as an onsite ultrasound. She explained all the blood test and ultrasound results. I feel at ease about what is going on with my body. Very empowering. I highly recommend her.
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