Susan S Coggin MD Patient Reviews

Overall Rating

3.7
  • 6 patient ratings
  • 2 reviews

Last 12 months:

3.0 (-0.7)

2 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    33%
  • Wait Time 23.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
November 24th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
wonderful caring physician
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1.0 of 5
July 26th, 2009
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Refused to refill a heart medication that I have been taking for 20 yrs, claiming I had not been seen by her for a yr, when in fact I had seen her twice within that yr. I did not speak w/her-only spoke(4x) with nurse/receptionist who relayed her messages to me. Three days later, I received a certified letter from Dr. Coggin stating that I would no longer be seen by her or any of her colleagues in the entire Central VA. Family Practices. I reported this to the Personnel Director for CVFP and was told they would investigate and get back to me. I have yet to hear from anyone. I still cannot believe that a professional would do something like this and never talk to the person to get their side of the story. I plan to file a complaint. If you go to this doctor, be sure not to question or disagree with anyone. You might end up being "kicked out."
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