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Dr. Susan Coggin Is this you?
  • 4
  • 1
  • 0
  • 0
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
23.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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7 Ratings with 2 Comments

5.0 Rating

November 24th, 2015

wonderful caring physician

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

July 27th, 2009

Refused to refill a heart medication that I have been taking for 20 yrs, claiming I had not been seen by her for a yr, when in fact I had seen her twice within that yr. I did not speak w/her-only spoke(4x) with nurse/receptionist who relayed her messages to me. Three days later, I received a certified letter from Dr. Coggin stating that I would no longer be seen by her or any of her colleagues in the entire Central VA. Family Practices. I reported this to the Personnel Director for CVFP and was told they would investigate and get back to me. I have yet to hear from anyone. I still cannot believe that a professional would do something like this and never talk to the person to get their side of the story. I plan to file a complaint. If you go to this doctor, be sure not to question or disagree with anyone. You might end up being "kicked out."

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

June 11th, 2017

1.0 Rating

July 28th, 2016

5.0 Rating

July 19th, 2016

5.0 Rating

January 2nd, 2010

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 30th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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