Dr. Susan Williams MD Patient Reviews

  • Internal Medicine Cleveland, OH

Overall Rating

2.1
  • 10 patient ratings
  • 3 comments

Last 12 months:

1.5 (-0.6)

10 Patient Reviews

  • Excellent
    20%
  • Great
    0%
  • Good
    10%
  • Poor
    10%
  • Bad
    60%
  • Wait Time 7.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 10 reviews

1.0 of 5
April 29th, 2017
Worst physician experienc
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Williams completely disregarded me and my concerns. Despite a laundry list of complaints and a prior diagnosis related to my current condition, she dismissed me and said there was nothin wrong with me or anything she could do about it. I'm amazed she has such good ratings on the Cleveland Clinic's website. There are many, many other endocrinologists in the area that are more knowledgeable and care about their patients.
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1.0 of 5
May 3rd, 2014
They sure will bill you for an hour + appt
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I had my first and last appointment at this office,first the doctor looked at me like I was making up symptoms up. I describe my history and problems I was having with my thyroid. After I got my labs not real response of what they thought my labs meant just here take this medicine. I don't care for the bed side manner of this place in general. And to top everything off I waiting about 15 min from being checked in to seeing the actual doctor. My actual time with the doctor was maybe 20 minutes at most, but why does my insurance get coded for an 1 hour + appointment at over $700.00 in charges can you say shady!!! Why take advantage of someone with insurance if you didn't really take that much time with your patient. Beware to anyone who goes the this office check your bills!
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5.0 of 5
February 24th, 2013
Amazing experience
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Williams was thorough, kind, and had excellent communication skills. I left feeling completely confident in her skills and diagnosis.
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1.0 of 5
April 29th, 2017
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1.0 of 5
April 29th, 2017
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3.0 of 5
January 30th, 2017
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1.0 of 5
September 22nd, 2015
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1.0 of 5
March 29th, 2015
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2.0 of 5
October 5th, 2014
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5.0 of 5
September 18th, 2009
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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