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Dr. Susan Williams Is this you?
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Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
7.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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10 Ratings with 3 Comments

1.0 Rating

April 29th, 2017

Worst physician experienc

Dr. Williams completely disregarded me and my concerns. Despite a laundry list of complaints and a prior diagnosis related to my current condition, she dismissed me and said there was nothin wrong with me or anything she could do about it. I'm amazed she has such good ratings on the Cleveland Clinic's website. There are many, many other endocrinologists in the area that are more knowledgeable and care about their patients.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 3rd, 2014

They sure will bill you for an hour + appt

I had my first and last appointment at this office,first the doctor looked at me like I was making up symptoms up. I describe my history and problems I was having with my thyroid. After I got my labs not real response of what they thought my labs meant just here take this medicine. I don't care for the bed side manner of this place in general. And to top everything off I waiting about 15 min from being checked in to seeing the actual doctor. My actual time with the doctor was maybe 20 minutes at most, but why does my insurance get coded for an 1 hour + appointment at over $700.00 in charges can you say shady!!! Why take advantage of someone with insurance if you didn't really take that much time with your patient. Beware to anyone who goes the this office check your bills!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 24th, 2013

Amazing experience

Dr. Williams was thorough, kind, and had excellent communication skills. I left feeling completely confident in her skills and diagnosis.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

April 29th, 2017

1.0 Rating

April 29th, 2017

3.0 Rating

January 30th, 2017

1.0 Rating

September 22nd, 2015

1.0 Rating

March 30th, 2015

2.3 Rating

October 6th, 2014

5.0 Rating

September 18th, 2009

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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