Susan Frankl MD Patient Reviews

  • Internal Medicine Chestnut Hill, MA

Overall Rating

4.2
  • 10 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 0.8)

10 Patient Reviews

  • Excellent
    70%
  • Great
    10%
  • Good
    0%
  • Poor
    10%
  • Bad
    10%
  • Friendly Staff
  • Promptness
  • Wait Time 8 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 10 reviews

5.0 of 5
July 23rd, 2012
Wait time
5.0 minutes
Dr Frankl is very smart and thorough. She knows everyone in the field and has given me excellent referrals to several exceptional specialists.
Was this review helpful? Yes No

5.0 of 5
April 24th, 2012
Wonderful, caring Doctor
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I started with Dr. Frankl in the summer of 2011. She is the most compasonate, caring Dr. I have ever had. She always takes time to listen to me and discuss any issues I have. I am so pleased that Dr. Frankl is my PCP....wouldn't want any other Doctor. She's wonderful!!!I have never written about a Doctor before, but Dr. Frankl is the best!
Was this review helpful? Yes No

2.3 of 5
July 25th, 2011
Times have changed, perhaps
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Gave little information. Of the few questions she asked, several seemed neither health-related nor particularly friendly, and several were merely about insurance. Seemed rather bored or preoccupied. Not clear if she remembered who I was from previous visits, or what we had discussed. Treated me rather like a boring object, to be competently assessed and dealt with and gotten rid of. Perhaps the pressures of managed care and administration have taken the pleasure out of her work for her. She seems competent, but I wouldn't want to see her again, except for fear of getting someone worse. Perhaps this is the standard of care these days--I don't see doctors much, partly to avoid somewhat unpleasant encounters such as this. If she had shown the slightest interest, we could have had some brief conversations that might have benefited me: I don't ask that a doctor speak to me for hours. I wouldn't trust her at this point except with the most routine basics.
Was this review helpful? Yes No

5.0 of 5
January 27th, 2011
Tom
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Excellent doctor all around. Thorough and careful. Still has a bit of the old docs manner now getting rare.
Was this review helpful? Yes No

5.0 of 5
May 25th, 2017
Was this review helpful? Yes No

5.0 of 5
March 24th, 2016
Was this review helpful? Yes No

1.0 of 5
March 21st, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

4.0 of 5
October 14th, 2015
Was this review helpful? Yes No

5.0 of 5
December 17th, 2014
Was this review helpful? Yes No

5.0 of 5
May 10th, 2012
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

Nearby Doctors

Susan Frankl, MD is similar to these 3 Doctors near Chestnut Hill, MA.