Dr. Susan Gould MD Patient Reviews

  • Obstetrics and Gynecology San Jose, CA

Overall Rating

3.4
  • 10 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.6)

10 Patient Reviews

  • Excellent
    60%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    40%
  • Friendly Staff
  • Promptness
  • Wait Time 20.8 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 10 reviews

5.0 of 5
June 20th, 2017
Dr Gould is not just Good but Great
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Gould is very professional and courteous. She takes time to answer all of my questions. I highly recommend her as your female doctor.
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5.0 of 5
June 6th, 2016
Good dr
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
I have been seeing Dr. Gould for a few years now. Luckily, no issues. Just my annual PAP and B/C. I think she is a very kind, friendly, and easy to talk to Doctor. She has always responded to my messages via email the same day. I feel lucky to have found someone I feel comfortable with. I am taking my almost 18 year old daughter to see her also.
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1.0 of 5
October 3rd, 2013
Always late, poor follow up
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Gould is kind, but the compliments end there. She never appears to be working, and when I have questions it takes several days for her or her staff to respond. My wait is consistently 30minutes or more, unacceptable! I find her to be nice but I always feel rushed during my appointment. I don't ask many questions but she always finds a way to end the visit abruptly. She shouldn't schedule as many visits if she does not respect patients' time and rushes them out. Very disappointed.
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5.0 of 5
December 1st, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She is a good doctor. Diagnose problem quickly. She is very nice talking lady. She has a experience of 25+ years.. experience count.
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5.0 of 5
November 9th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
May 20th, 2015
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1.0 of 5
February 19th, 2015
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5.0 of 5
October 12th, 2012
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
June 11th, 2012
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
January 17th, 2011
Wait time
30.0 minutes
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