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Dr. Susan Guentzel Is this you?
  • 7
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
15.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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15 Ratings with 5 Comments

5.0 Rating

September 26th, 2017

Best Medical Carr

I came to Dr. Guentzel, I was very sick, she investigated by getting my history, blood work, and examination. She also listened. Diagnosed me and told me what I needed to do. I can truly say I am better, and my disease is well managed. Recently Dr. Guentzel also helped me through an injury from a car accident.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

October 18th, 2016

Very thorough!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 14th, 2015

Looking For A New Dr.

My previous Dr had moved so I was trying to find a female Dr. Another Drs office had given me a couple of names so I started with Dr Guentzel. They said that at the moment they weren't taking new patients at that time but probably would be in Nov. I explained my situation needing to have my 6th month checkup and to get refills for my meds. I asked the lady if she knew of any other Drs that I could see.....she stepped away from the phone for a minute. She came back and asked me if I could come in October. They were very helpful and kind and when they had an cancellation they called and asked if I would like to come in earlier. All her staff were great and I found fun to be around. Even got my flu and a shingles shot and they were totally painless. I have no problems with shots but there wasn't even a stick felt. Dr Guentzel was very thorough , spent a good amount of time reading my records and visiting with me. Sorry that a couple of other reviews I read were negative but my experience was totally opposite of theirs. Hope they found a good match for them.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 28th, 2015

Trying to get through to the office staff is a nightmare. Usually get a recording and they rarely call back within 24 hours. It usually takes a week. Doctor is often out making refill of med prescriptions difficult. When she is in she spends very little time with you and you wonder if she studied your records. I do not recommend Susan Guentzel.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 30th, 2011

She rocks.

Dr Guentzel is excellent at what she does. I felt well cared for when I was sick.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 5th, 2017

5.0 Rating

November 7th, 2016

1.0 Rating

August 20th, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.0 Rating

March 16th, 2016

Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

February 16th, 2015

5.0 Rating

November 4th, 2014

2.3 Rating

August 14th, 2014

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