Dr. Susan Hall MD Patient Reviews

  • Family Medicine Tehachapi, CA

Overall Rating

4.0
  • 20 patient ratings
  • 5 comments

Last 12 months:

3.3 (-0.7)

20 Patient Reviews

  • Excellent
    55%
  • Great
    0%
  • Good
    25%
  • Poor
    10%
  • Bad
    10%
  • Friendly Staff
  • Promptness
  • Wait Time 22.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

2.3 of 5
October 5th, 2012
Going down hill...
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I've been a patient of Dr. Hall for many years now, and it seems that as she's changed locations, the service and patient respect have gone down hill. The office staff are some of the rudest and unhelpful people on the planet... Either Dr. Hall justcan't find decent people or settles on mediocre skill. In the last couple of years Dr. Hall has offered less help on the ailments I've come to see her about - either due to time constraints, or maybe she just doesn't care anymore..? In any case, I think I'll be shopping around for a new doctor.
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3.7 of 5
August 7th, 2012
Doctor Hall Is Wonderful
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Doctor Hall is probably the best primary physician I have seen to date, however her staff leaves a little to be desired. They always seem rushed and not sure of what they are doing. When I needed an appointment for an emergent situation I was told the next appt would be days away or I could go to the emergancy room. I think in certain situations a doctor should see you even if they have to work you in. However once I am back with the doctor she always makes you feel comfortable and takes her time.. She never made me feel rushed or like she was too busy to see me.
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5.0 of 5
July 20th, 2012
Wait time
20.0 minutes
DR HALL IS GREAT! HER STAFF IS THE MOST OUTGOING, CARING, UNDERSTANDING STAFF EVER. YOU KNOW SOMETIMES I CANNOT EVEN PRONOUNCE MEDICATIONS AND THEY DO NOT TAKE A CLASS IN HOW TO PRONOUNCE MEDICATIONS, IT COMES WITH TIME AND EXPERIENCE. I AM CONFIDENT CALLING AND DISCUSSING MY MEDICATIONS WITH THE EMPLOYEES, THEY GET THINGS DONE, AND TAKE CARE OF EVERYTHING. OTHER PLACES MAY KNOW HOW TO PRONOUNCE MEDICATIONS BUT THEY DO NOT GET THINGS DONE AS QUICK AS DR HALLS STAFF DOES. I LIKE DR HALL OFFICE AND ALL THE STAFF.
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3.7 of 5
June 7th, 2012
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Hall is an intelligent woman. Unfortunately Dr Halls staff is usually so occupied, rarely do they take the time to smile or greet patients. Just sign in. One staff member cannot pronounce the name of the medications. This is the person that calls you for Dr Hall re medication instructions. I have complained to Dr Hall re this person. Some of the staff is kind, intelligent and actually smiles.
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5.0 of 5
June 8th, 2011
Dr. Hall us AWSM!
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She treats me and and my teens and is fabulous. She spends lots of time and explains everything, and gives you options and participate in your care.
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1.0 of 5
April 13th, 2017
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2.0 of 5
April 13th, 2017
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5.0 of 5
April 12th, 2017
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5.0 of 5
December 2nd, 2016
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5.0 of 5
March 17th, 2016

3.0 of 5
December 13th, 2015
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5.0 of 5
September 15th, 2015
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