Dr. Susan Hicks DO Patient Reviews

  • Obstetrics and Gynecology Grand Rapids, MI

Overall Rating

3.4
  • 18 patient ratings
  • 1 comment

Last 12 months:

4.5 (+ 1.1)

18 Patient Reviews

  • Excellent
    56%
  • Great
    6%
  • Good
    0%
  • Poor
    0%
  • Bad
    39%
  • Friendly Staff
  • Promptness
  • Wait Time 28.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
July 27th, 2011
Dr. Hicks is wonderful!
Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I love Dr. Hicks! She has such a positive spirit and attitude that even going in for my annual exam isn't quite as dreaded. She delivered my second child via c-section merely weeks after having her own hysterectomy! That's dedication. I do not find the office staff to be overly friendly. It's a large practice with many physicians and I miss the welcoming feeling of a smaller practice. It's difficult to obtain an appointment with Dr. Hicks, partially because babies seem to be born whenever they want!! Truthfully, Dr. Hicks is the reason that I continue going to West Michigan OB/GYN. She's worth it!!
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5.0 of 5
December 13th, 2016
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4.0 of 5
August 12th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 20th, 2016
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5.0 of 5
January 22nd, 2016
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1.0 of 5
November 8th, 2015
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1.0 of 5
September 16th, 2015
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1.0 of 5
May 27th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
April 22nd, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 20th, 2014
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1.0 of 5
October 12th, 2014

5.0 of 5
September 24th, 2014
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